PINPOINT TEST B : The Power Adjustable Steering Column Is Inoperative In One Or More Directions Using The Memory SET Switches, RKE Or The Easy Entry-Exit Feature
NOTE:
Use the Flex Probe Kit for all test connections to prevent damage to the wiring terminals. Do not use standard multi-meter probes.
- B1 CHECK THE OPERATION OF THE ADJUSTABLE COLUMN USING THE STEERING COLUMN CONTROL SWITCH
- Operate the adjustable steering column in all directions using the steering column control switch.
Does the steering column move for more than one second in each direction using the steering column control switch?
Yes If the adjustable steering column is inoperative using the easy entry/exit feature, GO to B2. If the adjustable steering column is inoperative using the memory SET switch, GO to B3. If the adjustable steering column is inoperative using an RKE transmitter, GO to B4. No If the steering column does not move at all in one or more directions using the steering column switch, GO to Pinpoint Test A . If the steering column only moves in one second intervals (jog mode) in one or more directions using the steering column switch, GO to Pinpoint Test C . - B2 VERIFY THE EASY ENTRY/EXIT FEATURE IS ENABLED
- Verify the easy entry/exit feature is enabled using the message center. Refer to the Owner's Literature for instructions for using the message center.
Does the message center indicate that the easy entry/exit feature is enabled?
Yes GO to B5. No TOGGLE the easy entry/exit feature on using the message center controls. - B3 CHECK THE OPERATION OF THE MEMORY SEATS, MEMORY MIRRORS AND STEERING COLUMN USING THE MEMORY SET SWITCH
- Check the operation of the seats, memory mirrors and steering column using the memory SET switch. Refer to the Owner's Literature for programming a memory position.
Do the seats and mirrors operate properly using the memory SET switch?
Yes If only the adjustable steering column is inoperative using the memory SET switch, GO to B5. No If the seats and mirrors are also inoperative using the memory SET switch, REFER to Seating 1st Row , Symptom Chart: Seating - Memory. - B4 CHECK THE OPERATION OF THE MEMORY SEATS, MIRRORS AND STEERING COLUMN USING AN RKE TRANSMITTER
- Check the operation of the seats, mirrors and steering column using an RKE transmitter. Refer to the Owner's Literature for instructions for programming a memory position to an RKE transmitter.
Do the seats and mirrors operate properly using an RKE transmitter?
Yes If only the adjustable steering column is inoperative using an RKE transmitter, GO to B5. No If the seats and mirrors are also inoperative using an RKE transmitter, REFER to Seating 1st Row , Symptom Chart: Seating - Memory. - B5 CHECK FOR DSM, BCM-B OR SCCM DTCs
- Ignition ON.
- Using the scan tool, perform the DSM self-test.
- Using the scan tool, perform the BCM-B self-test.
- Using the scan tool, perform the SCCM self-test.
- Record any DTCs retrieved from the DSM, BCM-B and SCCM.
Are any symptom or communication related DTCs present?
Yes To diagnose the DSM DTCs, REFER to Seating 1st Row . To diagnose the BCM-B DTCs, REFER to Multifunction Electronic Modules . To diagnose the SCCM DTCs, REFER to Steering Column Switches . No GO to B6. - B6 CHECK FOR CORRECT SCCM OPERATION
- Disconnect and inspect all SCCM connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect the SCCM connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SCCM. REFER to Steering Column Switches . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.