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Home >> Ford >> 2015 >> Explorer Limited, 3.5L Eng VIN 8, AWD >> Repair and Diagnosis >> Body & Frame >> Door Locks >> Door Handles, Door Locks, Door Latches And Entry Systems - With Intelligent Access (IA) >> Diagnosis And Testing >> Handles, Locks, Latches and Entry Systems >> Pinpoint Tests >> PINPOINT TEST P : Hard To Open Or Close a Door From Either Door Handle >> PINPOINT TEST P : Hard To Open Or Close a Door From Either Door Handle

PINPOINT TEST P : Hard To Open Or Close a Door From Either Door Handle

  1. P1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

    • Open the door using both the interior and exterior door handles.

    Does the door open normally from one of the door handles? 

    Yes  If the door is difficult/does not open from the exterior door handle, GO to Pinpoint Test Q . If the door is difficult/does not open from the interior door handle, GO to Pinpoint Test R .
    No  GO to  P2.
  2. P2 CHECK THE LATCH OPERATION

    • Open the door.
    • Using a screwdriver, fully close the latch (2 clicks).
    • Verify that the latch releases easily while pulling on the interior/exterior door handle.

    Does the latch release easily? 

    Yes  GO to  P4.
    No  GO to  P3.
  3. P3 CHECK THE LATCH OPERATION AFTER LUBRICATION

    • Using a screwdriver, fully close the latch (2 clicks).
    • Verify that the latch releases easily while pulling on the interior/exterior door handle.

    Does the latch release easily? 

    Yes  The concern was caused by an insufficiently lubricated door latch.
    No  INSTALL a new door latch. REFER to Front Door Latch  or Rear Door Latch .
  4. P4 CHECK THE STRIKER ADJUSTMENT

    Is the striker adjusted correctly? 

    Yes  GO to  P5.
    No  ADJUST the striker as necessary.
  5. P5 CHECK THE DOOR ALIGNMENT

    Is the door aligned correctly? 

    Yes  LUBRICATE the door hinges.
    No  ADJUST the door as necessary.