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Symptom Chart: Sound Quality

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.

Condition Possible Sources Actions
Poor reception - AM/FM Wiring, terminals, or connectors
AM/FM antenna
AM/FM antenna cable
Charging system
Ignition system
Noise suppression equipment
ACM
GO to Pinpoint Test A .
Continuous seek/scan in AM/FM No channel found in the selected category
AM/FM antenna
AM/FM antenna cable
Noise suppression equipment
ACM
GO to Pinpoint Test A .
No sound from all speakers Fuse
Wiring, terminals, or connectors
ACM
GO to Pinpoint Test F .
Poor reception - satellite radio Obstructions to the antenna line of sight
Satellite radio antenna
Satellite radio antenna cable
ACM
GO to Pinpoint Test B .
Continuous seek/scan - satellite radio No channel found in the selected category
Obstructions to the antenna line of sight
Satellite radio antenna
Satellite radio antenna cable
ACM
GO to Pinpoint Test B .
Poor sound quality/no sound while in satellite radio mode - all other functions operate correctly Satellite radio antenna
Satellite radio antenna cable
ACM
GO to Pinpoint Test B .
Poor sound quality from one or more speakers (not all speakers) Wiring, terminals, or connectors
Speaker
Loose trim panel fasteners
Loose trim panels
Loose speaker grill
Loose harnesses
Loose items in storage areas
Loose harness fasteners
Loose door and handle lock components (if applicable)
GO to Pinpoint Test E .
The LF tweeter speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test H .
The RF tweeter speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test K .
The LF door speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test G .
The RF door speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test J .
The LR door speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test O .
The RR door speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test L .
The LH quarter panel speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test N .
The RH quarter panel speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test M .
The instrument panel speaker is inoperative or has poor sound quality Wiring, terminals, or connectors
Speaker
ACM
GO to Pinpoint Test I .