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Symptom Chart(s)

Symptom Chart: Starting System 

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

Symptom Chart: Starting System 

Condition Possible Sources Actions
Engine Does Not Crank (Without Push Button Start) Refer to the Pinpoint Tests GO to PINPOINT TEST A 
Engine Does Not Crank (With Push Button Start) Refer to the Pinpoint Test GO to PINPOINT TEST B 
The engine cranks slowly Battery
Battery cables
Wiring, terminals or connectors
Starter motor
CARRY OUT the starter system component test. Refer to Starting System in Component Tests .
The engine cranks but does not start. Fuses
Powertrain Control Module (PCM)
Fuel pump
Fuel pump relay
ENGINE CONTROLS - POWERTRAIN DTC CHARTS & DESCRIPTIONS (EXCEPT DIESEL & HYBRID)
Unusual starter noise Refer to the Pinpoint Tests GO to PINPOINT TEST C 
The starter spins but the engine does not crank Starter motor
Damaged flexplate
INSPECT the starter motor mounting and engagement. REPAIR as necessary.
INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary.
The starter does not disengage from the flexplate Starter relay
Wiring, terminals or connectors
REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC25 (BN/GN) for a short to voltage.
The remote start system operates with reduced range (without Push Button Start) Integrated Keyhead Transmitter (IKT)
Integrated Keyhead Transmitter (IKT) battery
Aftermarket systems
High power devices
TV/radio transmission towers
Tire Pressure Monitor (TPM) module
REFER to PINPOINT TEST K - Without Intelligent Access (IA).
The remote start system operates with reduced range (with Push Button Start) Intelligent Access (IA) key
Intelligent Access (IA) battery
Aftermarket Systems
High power devices
TV/radio transmission towers
Tire Pressure Monitor (TPM) module
REFER to PINPOINT TEST L - With Intelligent Access (IA).
The remote start is inoperative Refer to the Pinpoint Test GO to PINPOINT TEST E