Tape Stripe Concern Analysis (G0000031)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.

Publication date: 2023-06-08
Reference number: G0000031
Supersedes refnos: 19-7091, 20-7006, 22-7020, 23-7073

TAPE STRIPE CONCERN ANALYSIS

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 23-7073, Date of Issue: June 08, 2023

FORD:

All Models

Superceded Bulletin(s): 22-7020, Date of Issue: June 08, 2023

NOTE: This bulletin supersedes 22-7020.

SUMMARY

This article supersedes GSB 22-7020 to update the vehicle model years affected and Service Information.

This article is designed to provide examples of tape stripe conditions to assist in determining if the condition is warrantable/non-warrantable. Refer to the latest version of the Warranty and Policy Manual for the latest warranty coverage.

Use this article to assist in determining warrantable tape stripe concerns.

SERVICE INFORMATION

NOTE: Hand washing the vehicle is preferred however, pressure washing may be used under the following conditions:

Do not use water pressure higher than 1,000 psi (6,895 kPa)
Do not use water hotter than 23°C (73°F)
Use a spray with a 15° wide spray angle pattern
Keep the nozzle at a minimum distance of 305 mm (12 in) from the vehicle
Hold the pressure washer nozzle at no less than a 45° angle to the vehicle's surface. Holding the nozzle at an angle less than 45° may damage graphics by causing the edges to peel away from the vehicle.

Non-warrantable conditions

High pressure water damage
Stone chips, scratches
Road salt, tree sap
Bird and bee droppings
Damage, burns, soil marks, cuts, scratches, scuffs, tears or punctures
Damage due to chemicals, solvents, or use of non-Ford approved cleaners
Non-factory installed or aftermarket graphics

Warranty Conditions

Bubble
Peel
Iron oxide (rail dust) or acid rain

NOTE: although not a factory defect, damage caused by airborne material/environmental fallout damage (such as rail dust or acid rain) to the exterior finish has limited coverage according to the Warranty and Policy Manual.

CHIPPED AND MISSING MATERIAL (NON-WARRANTABLE) (FIGURES 1-3)

Note the adhesive still present (Figure 2)

BUBBLES (WARRANTABLE) (FIGURES 4-6)

STAINS, ETCHING (NON-WARRANTABLE) (FIGURES 7-9)

Stains may have a liquid drip or spray pattern (shown) from contact with harsh liquids. Figure 7

PEELING (WARRANTABLE) (FIGURES 10-12)

WRINKLED MATERIAL (WARRANTABLE) (FIGURES 13-14)

ENVIRONMENTAL FALLOUT (WARRANTABLE) (FIGURE 15)

Not a stripe defect. Limited coverage is outlined in the Warranty and Policy Manual.

AFTERMARKET MODIFICATION (NON-WARRANTABLE) (FIGURES 16-18)

NOTE: This information is not intended to replace or supersede any warranty, parts and service policy, workshop manual (WSM) procedures or technical training or wiring diagram information.