Suspension:Rear (20V675000)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.

Publication date: 2020-11-02
Reference number: 20V675000

SUSPENSION:REAR

NHTSA RECALL BULLETIN

Reference Number(s): 20V675000

VEHICLE DESCRIPTION

Model(s): 2013 FORD EXPLORER

2014 FORD EXPLORER

2015 FORD EXPLORER

2016 FORD EXPLORER

2017 FORD EXPLORER

Campaign No: 20V675000

Number of Affected Vehicles: 454941

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

SUSPENSION:REAR

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

CONSEQUENCE OF DEFECT

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

CORRECTIVE ACTION

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.