Wheels:Hub (17E048000)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.

Publication date: 2017-08-29
Reference number: 17E048000

WHEELS:HUB

NHTSA RECALL BULLETIN

Reference Number(s): 17E048000

VEHICLE DESCRIPTION

Model(s): 2011 FORD EXPLORER

2012 FORD EXPLORER

2013 FORD EXPLORER

2014 FORD EXPLORER

2015 FORD EXPLORER

2016 FORD EXPLORER

2017 FORD EXPLORER

Campaign No: 17E048000

Number of Affected Vehicles: 630

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

WHEELS:HUB

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

CONSEQUENCE OF DEFECT

A loss of the wheel or wheel end can increase the risk of a crash.

CORRECTIVE ACTION

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.