Symptom Chart: Suspension System
| Condition | Possible Sources | Actions |
|---|---|---|
| Incorrect thrust angle (dogtracking) | Rear suspension components | INSPECT the rear suspension system. CHECK the rear alignment for the correct thrust angle. REPAIR or INSTALL new suspension components as necessary. REFER to REFER to Rear Suspension . |
| Vehicle drifts/pulls | Unevenly loaded or overloaded vehicle Tires/tire pressure Alignment is not within specification Brake drag Steering components |
GO to Pinpoint Test A |
| Front bottoming or riding low | Worn, damaged or incorrect springs Worn front strut(s) |
MEASURE the ride height. REFER to Ride Height Measurement . INSTALL new springs as necessary. REFER to Front Suspension . If the ride height is OK, INSTALL new struts as necessary. REFER to Front Suspension |
| Abnormal/incorrect tire wear | Incorrect tire pressure (rapid center rib or inner and outer edge wear) Incorrect tire rotation intervals High-speed cornering Excessive front or rear toe (inner or outer edge wear) |
REFER to Wheels and Tires , Symptom Chart: Tire Wear. |
| Alignment out of specification (inner or outer edge wear) Front or rear suspension components |
INSPECT the front and rear suspension system. REPAIR or INSTALL new suspension components as necessary. REFER to Front Suspension or REFER to Rear Suspension . | |
| Poor returnability/sticky steering | Damaged or worn front strut mount bearing(s) | INSTALL a new front strut mount bearing(s) as necessary. REFER to Front Suspension |
| Binding ball joints | REFER to Suspension System . | |
| Steering components | INSPECT the steering system. INSTALL new components as necessary. REFER to Electronic Power Assist Steering (EPAS) System , Symptom Chart: Interactive Diagnostics. | |
| Steering wheel off-center | Unequal front or rear toe setting (side-to-side) | CHECK the wheel alignment. REFER to Toe Adjustment - Front or Toe Adjustment - Rear . ADJUST as necessary. |
| Steering components | INSPECT the steering system. INSTALL new components as necessary. REFER to Electronic Power Assist Steering (EPAS) System , Symptom Chart: Interactive Diagnostics. | |
| Sway or roll | Overloaded, unevenly or incorrectly loaded vehicle | NOTIFY the customer of incorrect vehicle loading. |
| Loose wheel nut(s) | TIGHTEN the wheel nut(s) to specification. REFER to Wheels and Tires , Torque Specifications. | |
| Strut(s) or shock absorber(s) | INSTALL new struts or shock absorbers as necessary. REFER to Front Suspension for front suspension or REFER to Rear Suspension for rear suspension. | |
| Loose stabilizer bracket-to-frame bolts | TIGHTEN the bolts to specification. REFER to Front Suspension , Torque Specifications. | |
| Worn stabilizer bar bushings or links | INSTALL new stabilizer bar bushings or links as necessary. REFER to Front Suspension | |
| Damaged or broken stabilizer bar | INSTALL a new stabilizer bar as necessary. REFER to Front Suspension | |
| Worn spring(s) | MEASURE the ride height. REFER to Ride Height Measurement . INSTALL new springs as necessary. REFER to Front Suspension for front suspension or REFER to Rear Suspension for rear suspension. | |
| Vehicle leans to one side | Unevenly loaded or overloaded vehicle | NOTIFY the customer of incorrect vehicle loading. |
| Front or rear suspension components | INSPECT the front and rear suspension systems. INSTALL new suspension components as necessary. REFER to Front Suspension or REFER to Rear Suspension . | |
| Incorrect ride height. Side-to-side lean out of specification | MEASURE the ride height. REFER to Ride Height Measurement . INSPECT the front and rear suspension systems. REPAIR or INSTALL new components as necessary. REFER to Front Suspension or REFER to Rear Suspension . | |
| Wander | Overloaded, unevenly or incorrectly loaded vehicle | NOTIFY the customer of incorrect vehicle loading. |
| Ball joint(s) | INSPECT the ball joints. REFER to Suspension System . | |
| Damaged or missing front strut mount bearing(s) | INSTALL a new front strut mount bearing(s) as necessary. REFER to Front Suspension | |
| Loose, worn or damaged front wheel bearing(s) | INSPECT the wheel bearings. INSTALL new wheel bearings as necessary. | |
| Steering components | INSPECT the steering system. INSTALL new components as necessary. REFER to Electronic Power Assist Steering (EPAS) System , Symptom Chart: Interactive Diagnostics. | |
| Wheel alignment (excessive total front toe out) | ADJUST as necessary. REFER to Toe Adjustment - Front or Toe Adjustment - Rear . |