Symptom Chart: Satellite Radio
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
| Condition | Possible Sources | Actions |
|---|---|---|
| Poor reception | Obstructions to the antenna line of sight Satellite radio antenna Satellite radio antenna cable ACM |
GO to Pinpoint Test B . |
| Continuous seek/scan | No channel found in the selected category Obstructions to the antenna line of sight Satellite radio antenna Satellite radio antenna cable ACM |
GO to Pinpoint Test B . |
| Poor sound quality/no sound while in satellite radio mode - all other functions operate correctly | Wiring, terminals, or connectors Satellite radio antenna Satellite radio antenna cable ACM |
GO to Pinpoint Test B . |
| The satellite radio is inoperative/does not operate correctly | Subscription status Satellite radio system concern ACM |
GO to Pinpoint Test B . |