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Pinpoint Test E : The Remote Start Is Inoperative

  1. E1 CHECK OPERATION OF THE IKT OR Intelligent Access (IA) KEY

    • Press all buttons on the IKT or Intelligent Access (IA) key and check for correct operation.

    Is the remote start the only function that is inoperative? 

    Yes  GO to  E2.
    No  For vehicles without Push Button Start, Go to Pinpoint Test I . For vehicles with Push Button Start, Go to Pinpoint Test J .

  2. E2 CHECK THE VEHICLE STARTING

    • Attempt to start the vehicle using the key in the ignition or pressing the ignition switch - push button start.

    Did the vehicle start? 

    Yes  GO to  E3.
    No  This is not a remote start issue.

    GO to Pinpoint Test A .

    GO to Pinpoint Test B .

  3. E3 CHECK FOR ILLUMINATED ENGINE WARNING LAMPS

    • With the engine running, check the IPC for illuminated warning lamps.

    Are any engine warning lamps illuminated? 

    Yes  CARRY OUT a self-test of the PCM. DIAGNOSE and REPAIR any DTCs present. REFER to Electronic Engine Controls or the ENGINE CONTROLS - POWERTRAIN DTC CHARTS & DESCRIPTIONS (EXCEPT DIESEL & HYBRID) .
    No  GO to  E4.

  4. E4 RETRIEVE BCM AND TPM MODULE DTCs

    • Using a scan tool, perform the BCM self-test.
    • Using a scan tool, perform the TPM module self-test.

    Are any DTCs present? 

    Yes  For BCM DTCs C113A:11 or C113A:15, GO to Pinpoint Test D . For BCM DTC B1305:01, Go to Pinpoint Test B . For TPM module DTC U0140:87, Go to Pinpoint Test E . For TPM module DTC U0422:68, REFER to Tire Pressure Monitoring System (TPMS) . For all other BCM DTCs, REFER to Multifunction Electronic Modules . For all other TPM module DTCs, REFER to Tire Pressure Monitoring System (TPMS) .
    No  GO to  E5.

  5. E5 CONFIRM THE REMOTE START FUNCTION IS ENABLED

    • Ignition ON.
    • Check the message center and confirm the remote start function is enabled. Refer to the Owner's Literature.

    Is the remote start function enabled? 

    Yes  GO to  E6.
    No  ENABLE the remote start function.

  6. E6 CHECK THE LAST RECEIVED RKE TRANSMITTER BUTTON PRESS (LST_RKE_xMTR) OR LAST RECEIVED TRANSMITTER ID BUTTON PRESS (LST_XM_B_PRS) PID

    • Using a scan tool, view BCM or RFA module PIDs.
    • Without Push Button Start, monitor BCM PID LST_RKE_xMTR.
    • With Push Button Start, monitor RFA module PID LST_XM_B_Prs.
    • Press the remote start button on the IKT or Intelligent Access (IA) key and note the PID status.

    Does the selected PID indicate the remote start button was the last button pressed? 

    Yes  GO to  E7.
    No  For vehicles without Push Button Start, REPLACE and PROGRAM a new IKT. REFER to Passive Anti-Theft System (PATS) - Without Intelligent Access (IA) or REFER to Passive Anti-Theft System (PATS) - Without Intelligent Access (IA) . For vehicles with Push Button Start, REPLACE and PROGRAM a new Intelligent Access (IA) key. KEY PROGRAMMING USING TWO PROGRAMMED KEYS - Without Intelligent Access (IA) or Key Programming Using Two Programmed Keys - With Intelligent Access (IA).

  7. E7 CHECK THE PCM WAKE UP CIRCUIT

    • Ignition OFF.
    • Disconnect: PCM C1381B (2.0L GTDI) or PCM C1551B (3.5L GTDI) or PCM C175B (3.5L Ti-VCT).
    • Ignition ON.
    • For 2.0L GTDI engine, measure:
      Positive Lead Measurement / Action Negative Lead
      C1381B-14
      GFD33595Courtesy of FORD MOTOR COMPANY
      		 Ground
    • For 3.5L GTDI engine, measure:
      Positive Lead Measurement / Action Negative Lead
      C1551B-28
      GFD33595Courtesy of FORD MOTOR COMPANY
      		 Ground
    • For 3.5L Ti-VCT engine, measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-35
      GFD33595Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  E8.
    No  VERIFY BCM fuse 18 (10A) is OK. If OK, REPAIR circuit for an open. If not OK, REFER to the SYSTEM WIRING DIAGRAMS article to identify the possible causes of the circuit short.

  8. E8 CHECK THE REMOTE START PRECONDITIONS FOR CORRECT OPERATION

    • Make sure that the preconditions for remote start have been met:
      • Hood is closed with no DTC present.
      • Ignition must be OFF.
      • Vehicle must be in PARK.
      • Remote start feature is configured ON.
      • Number of remote start events does not exceed allowed time (2 events in a 1 hour duration).
      • Attempt to carry out a remote start.

    Is the remote start system still inoperative? 

    Yes  GO to  E9.
    No  CARRY OUT the required precondition as necessary.

  9. E9 CHECK FOR CORRECT PCM OPERATION

    • Ignition OFF.
    • Disconnect and inspect all PCM connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the PCM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no TSB address this concern, INSTALL a new PCM. REFER to Electronic Engine Controls - 2.0L GTDI or REFER to Electronic Engine Controls - 3.5L GTDI or REFER to Electronic Engine Controls - 3.5L Ti-VCT
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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