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Home >> Ford >> 2015 >> Explorer Limited, 3.5L Eng VIN 8, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Seats >> Seating System - 3RD Row >> Diagnosis And Testing >> Seating >> Pinpoint Tests >> PINPOINT TEST H : The Power Seat is Inoperative, Does Not Operate Correctly - Both Rear >> PINPOINT TEST H : The Power Seat is Inoperative, Does Not Operate Correctly - Both Rear

PINPOINT TEST H : The Power Seat is Inoperative, Does Not Operate Correctly - Both Rear

NOTE: Do not carry out this pinpoint test unless directed to do so from the Symptom Chart: Seating - Power-Fold Preliminary Inspection.

  1. H1 CONFIRM THE PRELIMINARY INSPECTION HAS BEEN COMPLETED

    • Perform the steps outlined in the Preliminary Inspection. Refer to Seating .

    Does either seat move to any position? 

    Yes  If both seats operate to each selected position correctly, GO to  H2. If only the LH seat does not operate correctly, GO to Pinpoint Test A . If only the RH seat does not operate correctly, GO to Pinpoint Test B . If both seats move but neither seat correctly obtains all the selected positions, GO to  H20.
    No  GO to  H3.
  2. H2 CHECK THE OPERATION OF EACH SEAT SEPARATELY

    • Check the seats.
    • Select LH using the seat select button and operate the seat to each position (NORMAL, STOW and FOLD), allowing the seat to complete each selection.
    • Select RH using the seat select button and operate the seat to each position, allowing the seat to complete each selection.

    Do both seats operate correctly? 

    Yes  The system is operating correctly at this time. CHECK for causes of an intermittent concern such as loose, corroded or disconnected connectors or pinched or damaged wiring and REPAIR as necessary.
    No  GO to  H14.
  3. H3 CHECK THE BCM FOR DTCs

    • Ignition ON.
    • Using a scan tool, perform BCM self-test.

    Are DTCs present? 

    Yes  For DTC B1317:15, GO to  H10. For DTC B1317:11, GO to  H12. For any other DTCs, REFER to Multifunction Electronic Modules .
    No  GO to  H4.
  4. H4 CHECK FOR VOLTAGE AND GROUND TO THE PFSM

    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250A-8
      GFD33595Courtesy of FORD MOTOR COMPANY
      C4250A-10

    Is the voltage greater than 11 volts? 

    Yes  GO to  H13.
    No  GO to  H5.
  5. H5 CHECK THE PFSM FOR VOLTAGE

    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250A-8
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  REPAIR circuit GD149 (BK/GY) for an open.
    No  GO to  H6.
  6. H6 CHECK THE THIRD ROW POWER SEAT RELAY FOR VOLTAGE AND GROUND

    • Disconnect: Third Row Power Seat Relay.
    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD37568Courtesy of FORD MOTOR COMPANY

      Third Row Power Seat Relay, Socket Pin 2
      GFD33595Courtesy of FORD MOTOR COMPANY
      GFD37568Courtesy of FORD MOTOR COMPANY

      Third Row Power Seat Relay, Socket Pin 1

    Is the voltage greater than 11 volts? 

    Yes  GO to  H8.
    No  GO to  H7.
  7. H7 CHECK THE THIRD ROW POWER SEAT RELAY FOR VOLTAGE

    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      Third Row Power Seat Relay, Socket Pin 2
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  REPAIR circuit GD120 (BK/GN) for an open.
    No  REPAIR circuit CLN09 (YE/GN) for an open.
  8. H8 CHECK THE THIRD ROW POWER SEAT RELAY FOR VOLTAGE

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      Third Row Power Seat Relay, Socket Pin 3
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  H9.
    No  VERIFY BJB fuse 22 (30A) is OK. If the fuse is OK, REPAIR the circuit. If not OK, REFER to the OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION to identify possible causes of the circuit short.
  9. H9 CHECK THE CIRCUIT BETWEEN THE PFSM AND THE THIRD ROW POWER SEAT RELAY FOR AN OPEN

    • Ignition OFF.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250A-8
      GFD33596Courtesy of FORD MOTOR COMPANY
      Third Row Power Seat Relay, Socket Pin 5

    Is the resistance less than 3 ohms? 

    Yes  INSTALL a new third row power seat relay.
    No  REPAIR the circuit.
  10. H10 CHECK THE PFSM ENABLE CIRCUIT FOR A SHORT TO VOLTAGE

    • Ignition ON.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250E-4
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is any voltage present? 

    Yes  REPAIR the circuit. CLEAR the DTCs. TEST the system for normal operation.
    No  GO to  H11.
  11. H11 CHECK THE PFSM ENABLE CIRCUIT FOR AN OPEN

    • Ignition OFF.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250E-4
      GFD33596Courtesy of FORD MOTOR COMPANY
      C2280C-2

    Is the resistance less than 3 ohms? 

    Yes  GO to  H21.
    No  REPAIR the circuit.
  12. H12 CHECK THE PFSM ENABLE CIRCUIT FOR A SHORT TO GROUND

    • Ignition OFF.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250E-4
      GFD33596Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  H21.
    No  REPAIR the circuit.
  13. H13 CHECK THE PFSM ENABLE CIRCUIT FOR VOLTAGE

    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250E-4
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  H14.
    No  GO to  H21.
  14. H14 CHECK FOR VOLTAGE TO THE SEAT CONTROL SWITCH

    • Connect: PFSM C4250A (if previously disconnected).
    • Remove the third row seat control switch, but do not disconnect the electrical connector at this time. Refer to Seat Control Switch .
    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
      NOTE: This pinpoint test step directs testing circuits using a back-probe method. Use the special back-probe tool specified in the tool list in this article. Do not force test leads or other probes into connectors. Adequate care must be exercised to avoid connector terminal damage while making sure that good electrical contact is made with the circuit or terminal. Failure to follow these instructions may cause damage to wiring, terminals, or connectors and subsequent electrical faults.
    • With all of the switch buttons at rest and seat select set to BOTH, measure:
      Positive Lead Measurement / Action Negative Lead
      GFD37569Courtesy of FORD MOTOR COMPANY

      Third Row Seat Control Switch C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 7 and 12.9 volts
      Ground
      Third Row Seat Control Switch C3199-3
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 3.5 and 4.0 volts
      Ground
      Third Row Seat Control Switch C3199-4
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 3.5 and 4.0 volts
      Ground

    Do the voltages agree with the expected voltages in the table? 

    Yes  GO to  H19.
    No  GO to  H15.
  15. H15 CHECK CIRCUITS FOR VOLTAGE WITH THE SEAT CONTROL SWITCH DISCONNECTED

    • Disconnect: Third Row Seat Control Switch.
    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY

      Greater than 10 volts
      Ground
      C3199-3
      GFD33595Courtesy of FORD MOTOR COMPANY

      Greater than 4 volts
      Ground
      C3199-4
      GFD33595Courtesy of FORD MOTOR COMPANY

      Greater than 4 volts
      Ground

    Do the voltages agree with the expected voltages in the table? 

    Yes  INSTALL a new third row seat control switch. Refer to Seat Control Switch .
    No  GO to  H16.
  16. H16 CHECK THE SEAT CONTROL SWITCH CIRCUITS FOR A SHORT TO VOLTAGE

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground
      C3199-3
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground
      C3199-4
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is any voltage present? 

    Yes  REPAIR the affected circuit.
    No  GO to  H17.
  17. H17 CHECK THE SEAT CONTROL SWITCH CIRCUITS FOR AN OPEN OR SHORT TO GROUND

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3199-2
      GFD33596Courtesy of FORD MOTOR COMPANY
      Ground
      C3199-3
      GFD33596Courtesy of FORD MOTOR COMPANY
      Ground
      C3199-4
      GFD33596Courtesy of FORD MOTOR COMPANY
      Ground
      Positive Lead Measurement / Action Negative Lead
      C3199-2
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4250C-1
      C3199-5
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4250C-4
      Positive Lead Measurement / Action Negative Lead
      C3199-3
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4250D-3
      C3199-4
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4250D-2

    Are the resistances less than 3 ohms between the seat control switch and the PFSM ; and greater than 10, 000 ohms between the seat control switch and ground? 

    Yes  GO to  H18.
    No  REPAIR the affected circuit(s).
  18. H18 CHECK THE SEAT CONTROL SWITCH CIRCUITS FOR A SHORT TOGETHER

    Are the resistances greater than 10, 000 ohms? 

    Yes  GO to  H22.
    No  REPAIR the affected circuit.
  19. H19 CHECK THE VOLTAGE AT THE SEAT CONTROL SWITCH CIRCUITS

    • Verify the vehicle is in PARK and the liftgate is open.
    • Verify the courtesy lights are on. If needed, close and open any door on the vehicle.
      NOTE: This pinpoint test step directs testing circuits using a back-probe method. Use the special back-probe tool specified in the tool list in this article. Do not force test leads or other probes into connectors. Adequate care must be exercised to avoid connector terminal damage while making sure that good electrical contact is made with the circuit or terminal. Failure to follow these instructions may cause damage to wiring, terminals, or connectors and subsequent electrical faults.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD37569Courtesy of FORD MOTOR COMPANY

      With the switch in the (LH) position, Third Row Seat Control Switch C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 4.2 and 8.1 volts
      Ground
      With the switch in the (RH) position, Third Row Seat Control Switch C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 3.0 and 5.9 volts
      Ground
      With the switch in the (LH and RH) position, Third Row Seat Control Switch C3199-2
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 7 and 12.9 volts
      Ground
      With the switch in the (FOLD) position, Third Row Seat Control Switch C3199-3
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 1.2 and 1.5 volts
      Ground
      With the switch in the (NORMAL) position, Third Row Seat Control Switch C3199-4
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 1.2 and 1.5 volts
      Ground
      With the switch in the (STOW) position, Third Row Seat Control Switch C3199-4
      GFD33595Courtesy of FORD MOTOR COMPANY

      Between 1.8 and 2.2 volts
      Ground

    Do the measured voltages agree with the table? 

    Yes  GO to  H22.
    No  INSTALL a new third row seat control switch. Refer to Seat Control Switch .
  20. H20 CHECK THE LATCH SWITCH AND LATCH MOTOR RETURN CIRCUITS FOR AN OPEN

    • Disconnect: Left Seat Latch Switch.
    • Disconnect: Left Seat Latch Motor.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4250A-12
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4241-2
      Positive Lead Measurement / Action Negative Lead
      C4250A-6
      GFD33596Courtesy of FORD MOTOR COMPANY
      C4243-2

    Are the resistances less than 3 ohms? 

    Yes  GO to  H18.
    No  REPAIR the affected circuit.
  21. H21 CHECK BCM CONNECTORS AND PINS FOR DAMAGE AND RETEST THE SYSTEM

    • Disconnect and inspect all BCM connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins as necessary
      • pushed-out pins - install new pins as necessary
    • Reconnect all previously disconnected electrical connectors.
    • Operate the seats and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new BCM. REFER to Multifunction Electronic Modules - Without Intelligent Access or REFER to Multifunction Electronic Modules - With Intelligent Access .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  22. H22 CHECK PFSM CONNECTORS AND PINS FOR DAMAGE AND RETEST THE SYSTEM

    • Disconnect and inspect all PFSM connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins as necessary
      • pushed-out pins - install new pins as necessary
    • Reconnect all previously disconnected electrical connectors.
    • Operate the seats and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PFSM. Refer to Power-Fold Seat Module (PFSM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.