PINPOINT TEST D : The Memory Mirror Is Inoperative

D1 RETRIEVE THE DTCs FROM THE DSM

Ignition ON.

Using a scan tool, perform DSM self-test.

Are any DTCs retrieved?

Yes

If DTC B1667 or B1668 is present with other DTCs, DIAGNOSE the other DTCs first. If DTC B1667 or B1668 is present without other DTCs, INSPECT the LH exterior mirror motor for foreign material, damage or a binding condition. If no condition is found, GO to D10. If DTC B1669 or B1670 is present with other DTCs, DIAGNOSE the other DTCs first. If DTC B1669 or B1670 is present without other DTCs, INSPECT the RH exterior mirror motor for foreign material, damage or a binding condition. If no condition is found, GO to D12. For DTCs B1733, B1737, B1741 or B1745, GO to D14. For DTC B2223, GO to D17. For DTC B2224, GO to D19. For DTCs B2312, B2316, B2320 or B2324, GO to D21. For DTCs B2314, B2318, B2322 or B2326, GO to D24. For all other DSM DTCs, REFER to Seating 1st Row .

GO to D2.

D2 CHECK OPERATION OF THE MIRRORS FROM THE EXTERIOR MIRROR CONTROL SWITCH

Operate the mirrors using the exterior mirror control switch.

Does the LH or RH mirror operate using the exterior mirror control switch?

Yes	If the LH or RH exterior mirror operates correctly in at least one direction, GO to D9.
No	If both the LH and RH exterior mirrors are inoperative, GO to D3.

D3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

Ignition OFF.

Disconnect: DSM C341D.

Select the LH mirror on the exterior mirror control switch.

Ignition ON.

While selecting the right direction on the exterior mirror control switch, monitor:

Positive Lead	Measurement / Action	Negative Lead
C341D-20	Test Light	C341D-16

Did the light illuminate?

Yes	GO to D26.
No	GO to D4.

D4 CHECK FOR VOLTAGE TO THE EXTERIOR MIRROR CONTROL SWITCH

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-10	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes	GO to D5.
No	VERIFY that BCM fuse 32 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION to identify the possible causes of the circuit short.

D5 CHECK FOR GROUND TO THE EXTERIOR MIRROR CONTROL SWITCH

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes	GO to D6.
No	REPAIR the circuit.

D6 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR A SHORT TO VOLTAGE

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-4	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit.
No	GO to D7.

D7 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-4	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance greater than 10, 000 ohms?

Yes	GO to D8.
No	REPAIR the circuit.

D8 CHECK THE MIRROR SWITCH COMMON CIRCUIT FOR AN OPEN

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-4	Courtesy of FORD MOTOR COMPANY	C341D-16

Is the resistance less than 3 ohms?

Yes	GO to D26.
No	REPAIR the circuit.

D9 CHECK THE EXTERIOR MIRROR SWITCH CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect: Exterior Mirror Control Switch.

Disconnect: DSM C341D.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-8	Courtesy of FORD MOTOR COMPANY	C341D-17
C504-6	Courtesy of FORD MOTOR COMPANY	C341D-19
C504-7	Courtesy of FORD MOTOR COMPANY	C341D-18
C504-5	Courtesy of FORD MOTOR COMPANY	C341D-20

Are the resistances less than 3 ohms?

Yes	GO to D26.
No	REPAIR the affected circuit.

D10 CHECK THE LH EXTERIOR MIRROR FOR VOLTAGE WHILE COMMANDING THE DSM PIDs

Ignition OFF.

Disconnect: LH Exterior Mirror.

Ignition ON.

Using a scan tool, view DSM PIDs.

If only DTC B1667 is set, while toggling the DSM PID Driver's Mirror Up (DR_UP) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-1	Courtesy of FORD MOTOR COMPANY	Ground

If only DTC B1668 is set, while toggling the DSM PID Driver's Mirror Right (DR_RIGHT) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-4	Courtesy of FORD MOTOR COMPANY	Ground

If both DTCs B1667 and B1668 are set, while toggling the DSM PID Driver's Mirror Down (DR_DOWN) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-2	Courtesy of FORD MOTOR COMPANY	Ground

Does the voltage momentarily change from 0 volts to greater than 11 volts when the active command is toggled ON?

Yes

CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH exterior mirror. Refer to Exterior Mirror . If the jumper harness is OK, INSTALL a new LH exterior mirror motor. Refer to Exterior Mirror Motor .

GO to D11.

D11 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect: DSM C341D.

If only DTC B1667 is set, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-1	Courtesy of FORD MOTOR COMPANY	C341D-4

If only DTC B1668 is set, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-4	Courtesy of FORD MOTOR COMPANY	C341D-5

If both DTCs B1667 and B1668 are set, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-2	Courtesy of FORD MOTOR COMPANY	C341D-2

Is the resistance less than 3 ohms?

Yes	GO to D26.
No	REPAIR the circuit.

D12 CHECK THE RH EXTERIOR MIRROR FOR VOLTAGE WHILE COMMANDING THE DSM PIDs

Ignition OFF.

Disconnect: RH Exterior Mirror.

Ignition ON.

Using a scan tool, view DSM PIDs.

If only DTC B1669 is set, while toggling the DSM PID Passenger's Mirror Up (PR_UP) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-1	Courtesy of FORD MOTOR COMPANY	Ground

If only DTC B1670 is set, while toggling the DSM PID Passenger's Mirror Right (PR_RIGHT) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-4	Courtesy of FORD MOTOR COMPANY	Ground

If both DTCs B1669 and B1670 are set, while toggling the DSM PID Passenger's Mirror Left (PR_LEFT) to On, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-2	Courtesy of FORD MOTOR COMPANY	Ground

Does the voltage momentarily change from 0 volts to greater than 11 volts when the active command is toggled ON?

Yes

CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH exterior mirror. Refer to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. Refer to Exterior Mirror Motor .

GO to D13.

D13 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect: DSM C341D.

If only DTC B1669 is set, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-1	Courtesy of FORD MOTOR COMPANY	C341D-7

If only DTC B1670 is set, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-4	Courtesy of FORD MOTOR COMPANY	C341D-6

If both DTCs B1669 and B1670 are set, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-2	Courtesy of FORD MOTOR COMPANY	C341D-8

Is the resistance less than 3 ohms?

Yes	GO to D26.
No	REPAIR the circuit.

D14 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

Ignition OFF.

Disconnect: Exterior Mirror Control Switch.

Ignition ON.

Using a scan tool, clear the DTCs and perform DSM self-test.

Did DSM DTC B1733, B1737, B1741 or B1745 return?

Yes	GO to D15.
No	INSTALL a new exterior mirror control switch (integral to the master window control switch). REFER to Glass, Frames and Mechanisms .

D15 CHECK THE MIRROR CONTROL CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect: DSM C341D.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-5	Courtesy of FORD MOTOR COMPANY	Ground
C504-6	Courtesy of FORD MOTOR COMPANY	Ground
C504-7	Courtesy of FORD MOTOR COMPANY	Ground
C504-8	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit.
No	GO to D16.

D16 CHECK THE EXTERIOR MIRROR SWITCH CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C504-5	Courtesy of FORD MOTOR COMPANY	Ground
C504-6	Courtesy of FORD MOTOR COMPANY	Ground
C504-7	Courtesy of FORD MOTOR COMPANY	Ground
C504-8	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance greater than 10, 000 ohms?

Yes	GO to D26.
No	REPAIR the circuit.

D17 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect: LH Exterior Mirror.

Disconnect: DSM C341D.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C516-1	Courtesy of FORD MOTOR COMPANY	Ground
C516-2	Courtesy of FORD MOTOR COMPANY	Ground
C516-4	Courtesy of FORD MOTOR COMPANY	Ground

Are any voltages present?

Yes	REPAIR the affected circuit.
No	GO to D18.

D18 CHECK THE LH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C516-1	Courtesy of FORD MOTOR COMPANY	Ground
C516-2	Courtesy of FORD MOTOR COMPANY	Ground
C516-4	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes	GO to D25.
No	REPAIR the affected circuit.

D19 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect: RH Exterior Mirror.

Disconnect: DSM C341D.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-1	Courtesy of FORD MOTOR COMPANY	Ground
C601A-2	Courtesy of FORD MOTOR COMPANY	Ground
C601A-4	Courtesy of FORD MOTOR COMPANY	Ground

Are any voltages present?

Yes	REPAIR the affected circuit.
No	GO to D20.

D20 CHECK THE RH EXTERIOR MIRROR CONTROL OUTPUT CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-1	Courtesy of FORD MOTOR COMPANY	Ground
C601A-2	Courtesy of FORD MOTOR COMPANY	Ground
C601A-4	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes	GO to D25.
No	REPAIR the affected circuit.

D21 CHECK THE MIRROR POSITION SENSOR CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Disconnect: DSM C341D.

Disconnect: RH Exterior Mirror.

Disconnect: LH Exterior Mirror.

For DTC B2312 or B2316, measure:

Positive Lead	Measurement / Action	Negative Lead
C341D-1	Courtesy of FORD MOTOR COMPANY	Ground
C341D-11	Courtesy of FORD MOTOR COMPANY	Ground
C341D-14	Courtesy of FORD MOTOR COMPANY	Ground
C341D-15	Courtesy of FORD MOTOR COMPANY	Ground

For DTC B2320 or B2324, measure:

Positive Lead	Measurement / Action	Negative Lead
C341D-1	Courtesy of FORD MOTOR COMPANY	Ground
C341D-11	Courtesy of FORD MOTOR COMPANY	Ground
C341D-12	Courtesy of FORD MOTOR COMPANY	Ground
C341D-13	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes	GO to D22.
No	REPAIR the affected circuit.

D22 CHECK THE MIRROR POSITION SENSOR CIRCUITS FOR AN OPEN

For DTC B2312 or B2316, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-9	Courtesy of FORD MOTOR COMPANY	C341D-14
C601A-10	Courtesy of FORD MOTOR COMPANY	C341D-1
C601A-11	Courtesy of FORD MOTOR COMPANY	C341D-15
C601A-12	Courtesy of FORD MOTOR COMPANY	C341D-11

For DTC B2320 or B2324, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-9	Courtesy of FORD MOTOR COMPANY	C341D-12
C516-10	Courtesy of FORD MOTOR COMPANY	C341D-1
C516-12	Courtesy of FORD MOTOR COMPANY	C341D-11
C516-11	Courtesy of FORD MOTOR COMPANY	C341D-13

Are the resistances less than 3 ohms?

Yes	GO to D23.
No	REPAIR the affected circuit.

D23 CHECK THE MIRROR POSITION SENSOR FEED AND RETURN FROM THE DSM

Connect: DSM C341D.

Ignition ON.

For DTC B2312 or B2316, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-10	Courtesy of FORD MOTOR COMPANY	C601A-12

For DTC B2320 or B2324, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-10	Courtesy of FORD MOTOR COMPANY	C516-12

Is the voltage approximately 5 volts?

Yes

For DTC B2312 or B2316, CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins. For DTC B2320 or B2324, CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. Refer to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. Refer to Exterior Mirror Motor .

GO to D26.

D24 CHECK THE EXTERIOR MIRROR POSITION SENSOR CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect: DSM C341D.

Disconnect: RH Exterior Mirror.

Disconnect: LH Exterior Mirror.

Ignition ON.

For DTC B2314 or B2318, measure:

Positive Lead	Measurement / Action	Negative Lead
C601A-9	Courtesy of FORD MOTOR COMPANY	Ground
C601A-10	Courtesy of FORD MOTOR COMPANY	Ground
C601A-11	Courtesy of FORD MOTOR COMPANY	Ground
C601A-12	Courtesy of FORD MOTOR COMPANY	Ground

For DTC B2322 or B2326, measure:

Positive Lead	Measurement / Action	Negative Lead
C516-9	Courtesy of FORD MOTOR COMPANY	Ground
C516-10	Courtesy of FORD MOTOR COMPANY	Ground
C516-11	Courtesy of FORD MOTOR COMPANY	Ground
C516-12	Courtesy of FORD MOTOR COMPANY	Ground

Are any voltages present?

Yes

REPAIR the affected circuit.

For DTC B2314 or B2318, CHECK the RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins. For DTC B2322 or B2326, CHECK the LH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for open or shorted circuits and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. Refer to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. Refer to Exterior Mirror Motor .

D25 CHECK THE EXTERIOR MIRROR

Ignition OFF.

Connect: DSM C341D.

Ignition ON.

Using a scan tool, clear the DTCs and perform DSM self-test.

Did DSM DTC B2223 or B2224 return?

Yes

GO to D26.

CHECK the LH or RH exterior mirror jumper harness between the vehicle harness and the exterior mirror motors for shorted circuits or damaged and pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new exterior mirror. Refer to Exterior Mirror . If the jumper harness is OK, INSTALL a new exterior mirror motor. Refer to Exterior Mirror Motor .

D26 CHECK THE DSM FOR CORRECT OPERATION

Ignition OFF.

Disconnect and inspect all DSM connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the DSM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new DSM. REFER to Seating 1st Row .
No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.