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Pinpoint Test Z : The IPC Infotainment Display Is Inoperative

  1. Z1 CHECK THE INFOTAINMENT DISPLAY

    • Ignition ON.
    • Check the RH infotainment display in the IPC.

    Is the display blank? 

    Yes  Refer to IPC Hardware Testing .
    No  GO to  Z2.
  2. Z2 CHECK FOR DTCs FROM THE SCCM SELF-TEST

    • Using a diagnostic scan tool, perform the SCCM self-test.

    Are any DTCs related to the RH steering wheel switch present? 

    Yes  GO to Pinpoint Test V .
    No  GO to  Z3.
  3. Z3 CHECK FOR DTCs FROM THE IPC SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    Is DTC U0212:00 present? 

    Yes  Refer to article 'Instrumentation, Message Center, and Warning Chimes', Go to Pinpoint Test AZ .
    No  GO to  Z4.
  4. Z4 CHECK FOR CORRECT SCCM OPERATION

    • Ignition OFF.
    • Disconnect and inspect all the SCCM connectors.
    • Repair:
      • Corrosion (clean module pins or install new connectors or terminals)
      • Damaged or bent pins (install new terminals or pins)
      • Pushed-out pins (install new pins as necessary)
    • Reconnect all the SCCM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new SCCM. REFER to Steering Column Switches .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.