Symptom Chart: Navigation
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
| Condition | Possible Sources | Actions |
|---|---|---|
| Navigation is inoperative or navigation application is unresponsive | Navigation map Secure Digital (SD) card not present Communications network concern APIM |
GO to Pinpoint Test Z . |
| Map is not showing what is expected or map does not load | Navigation map Secure Digital (SD) card not present Vehicle is not equipped with factory installed Navigation GPSM APIM Map data |
GO to Pinpoint Test Z . |
| Navigation does not track vehicle correctly on the map | Wiring, terminals or connectors GPSM Map data |
GO to Pinpoint Test Z . |
| The SIRIUS data services are not available (if equipped) | Wiring, terminals, or connectors APIM ACM Navigation Secure Digital (SD) card not present |
GO to Pinpoint Test C . |
| Voice control does not operate correctly to voice navigate to a destination | Wiring, terminals or connectors Microphone |
GO to Pinpoint Test AM . |