Various Vehicles - Running Board Concern Analysis (G0000073)

VARIOUS VEHICLES - RUNNING BOARD CONCERN ANALYSIS

TECHNICAL SERVICE BULLETIN

SUMMARY

This article supersedes GSB 20-7007 to update the vehicle model years affected.

This article will assist in determining warrantable running board conditions.

SERVICE INFORMATION

Some running boards may have but not limited to: serviceable end caps, hinges, motors, connecting rods, brackets.

Power running boards may not deploy in extreme climates due to excessive ice buildup. Make sure that the running boards have deployed and have finished moving before attempting to step on them. The running boards will resume normal function once the blockage is cleared. Refer to the Workshop Manual (WSM), Section 501-08, Diagnosis and Testing, Power Running Board (PRB) Deployment Concerns.

Power running boards may operate more slowly in cool temperatures.

Power running boards will reverse direction and move to the end of travel if it encounters an object while moving.

Non-warrantable Conditions: 

• Stone chips, scratches
• Dings, dents
• Road salt, tree sap
• Bird and bee droppings
• Damage, burns, soil marks, cuts, scratches, scuffs, tears or punctures
• Damage due to chemicals, solvents, or use of non-Ford approved cleaners

CORROSION CAUSING PEELING OR BUBBLING (WARRANTABLE) (FIGURE 1)

CORROSION CAUSING BUBBLING OR PEELING (WARRANTABLE) (FIGURE 2)

SURFACE CORROSION/SOILING (NON-WARRANTABLE) (FIGURE 3)

SURFACE CORROSION/SOILING (NON-WARRANTABLE) (FIGURE 4)

PEELING OEM FINISH WHICH DOES NOT ORIGINATE FROM DAMAGE (WARRANTABLE)

Finish (black shown) typically noted on the window sticker (Figures 5-6)

STAINS, ETCHING (NON-WARRANTABLE)

Stains may have a liquid drip or spray pattern (shown) from contact with harsh liquids (Figures 7-8)

ABRASION FROM LOOSE STEP PAD (WARRANTABLE) (FIGURE 9)

ABRASION FROM NORMAL USE (WARRANTABLE) (FIGURE 10)

ABRASION FROM GOUGES/SCRATCHES/ETC. (NON-WARRANTABLE) (FIGURE 11)

DENTS, IMPACT (NON-WARRANTABLE) (FIGURE 12)

CRACK WITHOUT ABRASION (WARRANTABLE) (FIGURE 13)

HINGE STUCK (WARRANTABLE)

Cleaned from debris & lubricated. Service at lowest level (Figure 14)

BRACKET CORROSION (WARRANTABLE) (FIGURE 15)

END CAP MISSING (WARRANTABLE)

Service at lowest level (Figure 16)