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Leather/Vinyl Seat Cover (18-7042)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.
Publication date: 2018-11-07
Reference number: 18-7042

LEATHER/VINYL SEAT COVER

LEATHER/VINYL SEAT COVER

TECHNICAL SERVICE BULLETIN

Reference Number(s): 18-7042, Date of Issue:  November 07, 2018
FORD: See model list below
LINCOLN: See model list below
Superceded Bulletin(s): G0000129, Date of Issue:  November 07, 2018

MODEL

G00576348
NOTE: This bulletin supersedes G0000129. Reason for update: Not Applicable

SUMMARY

This article supersedes GSBs G0000006, G0000129 and G0000131.

Use this document to assist in determining warrantable/non warrantable decision regarding leather/vinyl seat covers.

SERVICE INFORMATION

Warrantable Repair (repair is required instead of replacement)

  • Split seams caused by loose or broken thread must be re-sewn.
    • NOTE: Exception to this policy is front seat back covers that have side airbags. Per Workshop Manuals these cannot be repaired.
  • Loose trim cover "J" clips should by secured by either reattaching or alternative means (e.g. adhesive, screw, etc.).
  • Trim covers that are loose/misaligned must be corrected through adjustment, which includes complete removal and installation to ensure all attachments are secured/aligned.

Non-warrantable Conditions

  • Burns, soil marks, cuts, scratches, scuffs, tears, or punctures by foreign objects that occur after new vehicle delivery.
  • Leather/Vinyl character lines/wrinkles.
  • Leather natural markings (scars less than 3mm x 100mm in length) (3/32"x 3 & 15/16")
  • Cloth normal deterioration and wear e.g. minimal nap crush.
  • Dye transfer from customer clothing to the seating surface.
  • Damage due to chemicals, solvents, or use of non-Ford approved cleaners (see Owner's Manual).
  • Do not place heavy objects on the seat.
  • Do not operate a heated seat if water or any other liquid spill on the seat.
  • On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance.
  • Household cleaning products or glass cleaners will damage covers, please see the Owner's Manual for approved cleaners.

Warranty Defects (requires replacement)

  • Split seams caused by material tears, loose thread tension, broken thread, or elongated needle holes.
  • Leather russet visible (sub-surface leather when topcoat is removed) and leather top coat peel.
  • Cloth pile yarns missing and cloth excessive nap crush.
  • Sub-surface wear through caused by seat structure, springs, wires.

LOOSE THREAD AT SEAM (WARRANTABLE)

Frayed/unraveled material near a seam requires replacement. (Figures 1 - 2)

G12127009
G12127010

LOOSE THREAD AT SEAM (NON-WARRANTABLE)

Snags noted by pulled thread on each side (may/may not be broken thread). (Figure 3)

G12127011

Split seam with associated damage. (Figure 4)

G12127012

SPLITS AND CUTS (WARRANTABLE)

Splits will follow the grain and show vinyl substrate. (Figures 5 - 6)

G12127013
G12127014

SPLITS AND CUTS (NON-WARRANTABLE)

Straight cuts with stutter marks or sharp points. May also cross multiple panels. (Figures 7 - 8)

G12127015
G12127016

WEAR AND ABRASION (WARRANTABLE)

Frayed, fuzzy, pilling appearance from normal wear. (Figure 9)

G12127017

Bearding will come through perforations from wear on the backside. (Figure 10)

G12127018

WEAR AND ABRASION (NON-WARRANTABLE)

Chips, scratches, abrasion, stutter marks. (Figure 11 - 12)

G12127019
G12127020

SCARS AND NATURAL MARKINGS (WARRANTABLE)

Natural leather scars/markings which exceed: 3mm x 100mm (3/32" x 3-15/16"). (Figure 13)

G12127021

Groups of bumps or blisters (bug bites, etc.). (Figure 14)

G12127022

SCARS AND NATURAL MARKINGS (NON-WARRANTABLE)

Natural leather scars/markings which are smaller than 3mm x 100mm (3/32" x 3-15/16"). (Figures 15 - 16)

G12127023
G12127024

PEELING FROM WEAR/REPAIR (WARRANTABLE)

Peeling/excessive topcoat wear with leather russet seen from ingress egress wear. Typically occurs from an edge or natural character line/fold. (Figures 17 - 18)

G12127025
G12127026

PEELING FROM WEAR/REPAIR (NON-WARRANTABLE)

Peeling/cracking from a previous repair. This will show a lack of grain, the same color beneath or painted surrounding thread. (Figures 19 - 20)

G12127027
G12127028

WRINKLES (WARRANTABLE)

Wrinkles that bunch or crack between perforation holes. Not related to liquid damage (often seen after cover removal). (Figures 21 - 22)

G12127029
G12127030

WRINKLES (NON-WARRANTABLE)

Wrinkles from liquid damage will often affect multiple panels and feel raised and/or hard. (Figures 23 - 24)

G12127031
G12127032

STAINS AND CHEMICAL DAMAGE (NON-WARRANTABLE)

Stains or dye transfer can be darker/lighter often yellow or blue shades. (Figures 25 - 26)

G12127033
G12127034

Chemical damage will discolor, dry, crack and cause brittle material. It will also dissolve thread and cause staining to seat padding. (Figures 27 - 28)

G12127035
G12127036

REPAIRS (WARRANTABLE)

Repair split seams and detached J-clips per the Warranty & Policy Manual (see page 1 under Warrantable Repair). (Figures 29 - 30)

G12127037
G12127038

REPAIRS (NON-WARRANTABLE)

Loose center panel is a leather characteristic if not improved by removal/installation. (Figure 31)

G12127039

Character lines are a characteristic of usage; may improve with cleaning/conditioning. (Figure 32)

G12127040