Power Train:Axle Assembly:Axle Shaft (20V692000)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.

Publication date: 2020-11-10
Reference number: 20V692000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

NHTSA RECALL BULLETIN

Reference Number(s): 20V692000

VEHICLE DESCRIPTION

Model(s): 2014 FORD EDGE

2014 FORD EXPLORER

2014 FORD TAURUS

2015 FORD EXPLORER

2015 FORD TAURUS

2016 FORD EXPLORER

Campaign No: 20V692000

Number of Affected Vehicles: 15587

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

CONSEQUENCE OF DEFECT

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

CORRECTIVE ACTION

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.