Suspension:Rear (19V435000)

WARNING: This page is about the Explorer Base, 2.0L Eng VIN 9, which is a different variant/trim than selected.

Publication date: 2019-06-11
Reference number: 19V435000

SUSPENSION:REAR

NHTSA RECALL BULLETIN

Reference Number(s): 19V435000

VEHICLE DESCRIPTION

Model(s): 2011 FORD EXPLORER

2012 FORD EXPLORER

2013 FORD EXPLORER

2014 FORD EXPLORER

2015 FORD EXPLORER

2016 FORD EXPLORER

2017 FORD EXPLORER

Campaign No: 19V435000

Number of Affected Vehicles: 1194173

Beginning Date of Manufacture: 2010 MAY

Ending Date of Manufacture: 2017 JAN

SYSTEM

SUSPENSION:REAR

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

CONSEQUENCE OF DEFECT

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

CORRECTIVE ACTION

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.