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Home >> Ford >> 2015 >> Explorer Limited, 3.5L Eng VIN 8, AWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Gauges & Instrument Panels >> Instrument Panel And Interior Switches Illumination >> Diagnosis And Testing >> Instrument Cluster and Panel Illumination >> Pinpoint Tests >> PINPOINT TEST E : The Steering Wheel Switch(es) Illumination Is Inoperative >> PINPOINT TEST E : The Steering Wheel Switch(es) Illumination Is Inoperative

PINPOINT TEST E : The Steering Wheel Switch(es) Illumination Is Inoperative

  1. E1 CHECK OTHER NON-NETWORK DIMMABLE LIGHTING SOURCES

    • Ignition OFF.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.

    Are all non-networked dimmable backlighting sources inoperative? 

    Yes  GO to Pinpoint Test A .
    No  If all steering wheel switches do not illuminate, GO to  E2. If an individual steering wheel switch does not illuminate, GO to  E5.
  2. E2 CHECK THE HORN OPERATION

    • Push the driver airbag against the steering wheel to activate the horn.

    Does the horn sound? 

    Yes  GO to  E3.
    No  Refer to article 'Horn', Go to Pinpoint Test A .
  3. E3 CHECK THE STEERING WHEEL BACKLIGHTING VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Disconnect: Lower Clockspring C218A.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C218A-9
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  E4.
    No  REPAIR the circuit.
  4. E4 CHECK THE STEERING WHEEL AND HARNESS

    • Connect: Lower Clockspring C218A.
    • Disconnect: Upper Clockspring C218B.
    • Connect: Battery Ground Cable.
    • Place the headlamp switch in the parking lamps on position.
    • Using the instrument panel dimmer switch, change the dimmable backlighting to its brightest setting.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      (Component side) C218B-9
      GFD33595Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  REPAIR the steering wheel harness for an open or INSTALL a new steering wheel. REFER to Steering Column .
    No  INSTALL a new clockspring. REFER to Supplemental Restraint System .
  5. E5 CHECK FOR VOLTAGE AND GROUND TO THE STEERING WHEEL SWITCH

    • Disconnect: Suspect Steering Wheel Switch.
    • Connect: Battery Ground Cable.
    • Place the headlamp switch in the parking lamps on position.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      (Left Switch) C2998-10
      GFD33595Courtesy of FORD MOTOR COMPANY
      (Left Switch) C2998-5
      (Right Switch) C2999-6
      GFD33595Courtesy of FORD MOTOR COMPANY
      (Right Switch) C2999-1

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new switch in question. REFER to Steering Column Switches .
    No  REPAIR the steering wheel harness for an open or INSTALL a new steering wheel. REFER to Steering Column .