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Information and Entertainment System Premium: Notes

Component Location 

GFD37055Courtesy of FORD MOTOR COMPANY

Component Location 

Item Description Comments
1 RH tweeter speaker -
2 RH front door speaker -
3 RH rear door speaker -
4 LH rear door speaker -
5 LH front door speaker -
6 LH tweeter speaker -
GFD37056Courtesy of FORD MOTOR COMPANY

Component Location 

Item Description Comments
1 FCIM -
2 FCDIM -
3 ACM -
4 Antenna -
5 Antenna cable -
6 Audio input jack -
7 Antenna cable -

Overview 

The audio system consists of a 6 speaker system with an AM/FM single CD ACM, 4.2-inch (107 mm) non-touchscreen FCDIM, FCIM, audio input jack, redundant steering wheel switches, SYNC ® APIM with USB port (if equipped) and optional satellite radio.

For police package, the SYNC ® APIM with USB port and audio input jack is optional equipment.

The SYNC ® system is a hands-free communication and entertainment system that provides the ability to:

Not all features are available with every phone.

System Operation 

System Diagram 

GFD37057Courtesy of FORD MOTOR COMPANY

Network Message Chart 

NOTE: A missing network message is indicated by a U-code DTC. When a missing message DTC (U-code) sets, it is important to look for symptoms present in the audio system and throughout the vehicle, and to review the complete message list to determine which other modules rely on the same message. Refer to the CAN Module Communication Message Chart in Module Communications Network . When the other modules have been identified, run the self-test for those modules. If the same message is missing from those modules, the identical, or similar lost communication DTCs may be set in those modules. Confirmation of missing messages common to multiple modules can indicate that the originating module is the source of the concern, or that the communication network may be at fault.

It is very important to understand the following:

Module Network Input Messages - ACM 

Broadcast Message Originating Module Message Purpose
Audio mute IPC Used to mute the audio system so a parking aid speaker chime or warning notification from the IPC can be heard.
Belt-Minder ® Status IPC When this signal is active, the speaker output is muted to allow the Belt-Minder ® tone to be more easily heard. This message only applies to vehicles with MyKey ® enabled.
Chime request IPC Used to mute the audio system so a chime from the IPC can be heard.
Day/night status BCM Used for day/night illumination status for the audio system.
FCIM button state FCIM Indicates when a button is pressed on the FCIM so the audio system can make the desired setting change.
Ignition status BCM Ignition RUN, START and ACCESSORY states required for the ACM operating modes and fault reporting.
Illumination dimming level BCM Controls the backlight intensity, based on the input from the dimmer switch.
MyKey ® volume limit status IPC Used by the ACM to limit the audio system volume when a MyKey ® restricted key is in use.
Set point volume FCIM Used for volume adjustment set point from the FCIM to the ACM.
Set volume FCIM Used for set volume from the FCIM to the ACM.
Steering wheel switch data SCCM Used for the 3 RH 2-way steering wheel switch input signals to control the redundant audio system functions.
Vehicle speed PCM Vehicle speed data used for speed compensated volume function.

Module Network Input Messages - APIM 

Broadcast Message Originating Module Message Purpose
Airbag deployment eCall notification RCM This message indicates air bag deployment has occurred.
Airbag deployment status RCM This message is for monitoring air bag deployment status for confirmation of eCall notification.
ACM configuration ACM Used to verify the correct configuration and modules are installed.
eCall notification RCM This message indicates eCall notification is being initiated due to air bag deployment.
GPS data GPSM Used for vehicle positioning, heading and direction to the APIM for navigation and e911 vehicle location.
Ignition status BCM Ignition RUN, START and ACCESSORY states required for the APIM operating modes and fault reporting.
Selector lever (PRNDL) status BCM Used to verify the gear lever position for vehicle direction data for navigation.
Steering wheel switch data FCDIM Used for the RH lower steering wheel switch input signal to operate SYNC ® functions.
Vehicle configuration data BCM Used to verify vehicle configuration data such as VIN and system module configuration.
Vehicle speed PCM Vehicle speed data used for navigation functionality.

Module Network Input Messages - FCDIM 

Broadcast Message Originating Module Message Purpose
ACM CD information ACM ACM sends CD information to be displayed on the FCDIM.
ACM configuration ACM Used to verify the correct configuration and modules are installed.
ACM radio functions ACM Used to display the ACM radio functions such as seek, tune and AM/FM stations on the FCDIM.
Day/night status BCM Used for day/night illumination status for the FCDIM.
Ignition status BCM Ignition RUN, START and ACCESSORY states required for the FCDIM operating modes and fault reporting.
Illumination dimming level BCM Controls the backlight intensity, based on the input from the dimmer switch.
Satellite radio mode ACM Used to display the satellite radio modes and functions.
Steering wheel switch data SCCM Used for the RH 5-way steering wheel switch input signal to operate the FCDIM.

Module Network Input Messages - FCIM 

Broadcast Message Originating Module Message Purpose
Day/night status BCM Used for day/night illumination status for the FCIM.
Ignition status BCM Ignition RUN, START and ACCESSORY states required for the FCIM operating modes and fault reporting.
Illumination dimming level BCM Controls the backlight intensity, based on the input from the dimmer switch.

Module Network Input Messages - GPSM 

Broadcast Message Originating Module Message Purpose
Ignition status BCM Ignition RUN, START and ACCESSORY states required for the GPSM operating modes and fault reporting.
Navigation rolling wheel count and direction BCM Used to verify the vehicle speed and direction data for navigation.
Selector lever (PRNDL) status BCM Used to verify the selector lever status for navigation.
Vehicle yaw rate RCM Used to verify the vehicle acceleration data for navigation.

Module Network Input Messages - IPC 

Broadcast Message Originating Module Message Purpose
ACM configuration ACM Used to verify the correct configuration and modules are installed.
ACM status ACM Used for the MyKey ® status from the ACM for volume limit mode and Belt-Minder® Mode.

AM/FM Radio 

The roof-mounted antenna receives AM/FM radio waves. The audio signals are sent from the roof-mounted antenna, via the AM/FM antenna cable to the ACM. The ACM converts the radio waves to a fluctuating AC output voltage to the system speakers. The ACM powers the AM/FM antenna to amplify the AM signal.

Audible Prompts 

The APIM receives both stereo and mono sound inputs, and can also transmit both stereo and mono sound. The mono function is used to receive the microphone input. It is also used to send sound to the ACM for voice prompts, the TTS feature, ringtones, and any audio received through a connected mobile phone. The TTS feature speaks information so that it does not have to be read from the display.

Audio Extended Play 

The audio extended play is a feature that enables the audio system after the ignition is off and any door has been opened. When the power button on the FCIM is pressed, the audio system functionality is restored and remains active for a period of 20-60 minutes, depending on configuation settings. To turn the audio system off, the power button on the FCIM is pressed. The audio extended play is disabled if the battery saver function is enabled.

Audio Input Jack Mode 

When a portable MP3 player is connected, audio from the MP3 player can be played through the vehicle speakers. When a device is connected through the audio input jack, only the speaker volume can be controlled by the vehicle audio system. All other functions (such as seek, fast forward, pause) must be carried out on the device itself. There are no external power or ground circuits to the audio input jack.

For vehicles without SYNC ®, audio signals are sent from the audio input jack to the ACM.

For vehicles with SYNC ®, audio signals are sent from the audio input jack to the APIM.

Battery Load Shed 

The BCM uses the battery current sensor to keep track of the battery state of charge. The battery current sensor is a hall-effect sensor attached to the battery ground cable. When the engine is off, and the BCM determines the battery state of charge is below 40% or 10% of the charge has been drained or 45 minutes have elapsed, a load shed message is sent over the CAN. This message turns off the audio/navigation system to save the remaining battery charge. Under this condition, SYS OFF TO SAVE BATT is displayed on the centerstack infotainment display to notify the driver that battery protection actions are active.

Engine off load shed occurs when the engine is not running, and the ignition is in the ACC or RUN position. To clear the load shed state, restart the engine.

Bluetooth Mode 

Bluetooth is a secure, short-range radio frequency that allows devices to communicate wirelessly through radio waves. The operating range of a Bluetooth signal is a maximum of 9.75 m (32 ft).

The Bluetooth interface can accommodate both Bluetooth-enabled mobile phones and Bluetooth-enabled media devices. The SYNC ® system allows interaction with several types of customer Bluetooth devices, including mobile phones and media devices. The APIM contains an on-board Bluetooth chipset, which enables certain wireless devices to interact with the system. Any Bluetooth device used with the SYNC ® system must first be paired with the system before it is operational.

Only one Bluetooth phone and one Bluetooth media device can be connected to the system at any one time. If an additional device of either type is paired with the system and made active, the APIM disconnects any active connection and establishes a connection with the new device.

When a new Bluetooth device is added, the APIM and the Bluetooth device must be paired together. Most Bluetooth devices can pair with the SYNC ® system, although functionality may vary. To determine if a Bluetooth device is supported, verify the customer device is on the compatibility list for the current APIM software level.

Pairing a Bluetooth device is accomplished through the "Add Device" selection of the phone menu. When pairing a device, the SYNC ® system generates a unique PIN that must be entered on the Bluetooth device in order for the pairing process to be successful. There are also some device-specific actions that must take place. For additional information on the pairing process, refer to the Owner's Literature.

It is important to understand that not all mobile phones have the same level of features when interacting with the SYNC ® system. For a list of compatible phones, go to www.syncmyride.com.

MyKey ® Audio Operation 

When a MyKey ® is in use:

The MyKey ® also has an optional setting that limits the audio system volume. The maximum volume of the audio system is limited to 45%. In an attempt to exceed the limited volume, the MyKey ® VOLUME LIMITED message is displayed in the centerstack infotainment display. The speed compensated volume feature will be disabled.

Satellite Radio 

The AM/FM satellite antenna receives digital signals and sends them to the ACM through the satellite radio antenna cable. The satellite radio receiver is built into the ACM.

Speed Compensated Volume 

The ACM adjusts the audio system volume based on the VSS signal to compensate for speed and wind noise.

When a MyKey ® is in use and the MyKey ® radio volume limiter is enabled, the speed compensated volume is disabled.

Steering Wheel Switch Function 

The RH steering wheel switch consist of an integrated 5-way upper switch and 3 momentary toggle switches. The 5-way steering wheel switch operates the FCDIM display. The audio redundant controls are controlled by the 3 momentary toggle switches.

SYNC ® Traffic, Directions and Information 

The SYNC ® traffic, directions and information service is a subscription-based service that includes precise turn-by-turn directions, personalized real-time traffic updates with text alerts, business search, entertainment, news, sports, stocks, travel and weather. The customers mobile phone is used to access and download the SYNC ® services. The GPS antenna, that is integral to the GPSM, is used to detect the location and direction of the vehicle. For traffic, directions and information services subscription, go to www.syncmyride.com.

USB Audio Mode 

The USB port can be used for connecting a media device (such as an iPod) with the device's available cable, or for directly plugging in a portable mass storage device (such as a "thumb drive"). When playing media files stored on a mass storage device, the SYNC ® system only plays files that do not have DRM protection. The USB port can also be used for uploading vehicle application upgrades. The USB port is powered by the APIM, so no external power source is needed to power a device plugged into the USB port if the device supports this feature.

In addition to audio information, metadata (information as artist, album title, song title, and genre) may also be sent to the APIM from a device plugged into the USB port. The APIM uses the metadata to create indexes that can be used to sort for particular music, based on customer preference. Not all USB devices can send metadata to the APIM. When a new media device is connected to the SYNC ® system, the APIM automatically indexes the information. This may take several minutes (depending on the amount of data on the device), and is considered normal operation. When a device that was previously connected to the SYNC ® system is reconnected, the APIM updates the index (rather than creating a new one), which reduces the amount of time needed to index the device.

Voice Recognition 

Voice recognition is used for many vehicle functions including audio system. The microphone relays the microphone input to the APIM through dedicated wiring. The TTS and voice prompt features speak certain text information and interaction requests to minimize driver distraction by having to look at the audio system display while driving. The ringtone alerts the driver to an incoming call. The microphone is also used to detect outgoing audio during a phone call.

Audible prompts can range from a simple tone to more elaborate spoken text, based on the customer setting. When interaction mode is set to standard, detailed guidance is provided. When interaction mode is set to advanced, most prompts are tones only and minimal audible guidance is provided. Refer to the Owner's Literature for further information on voice interaction.

The audio signals for the TTS and voice prompt features, the ringtones, and audio from the outside device during a phone call, are sent from the APIM to the ACM.