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Home >> Ford >> 2015 >> Explorer Limited, 3.5L Eng VIN 8, AWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Infotainment >> Information And Entertainment Systems - Premium Plus >> Diagnosis And Testing >> Information and Entertainment System Premium Plus >> Pinpoint Tests >> Pinpoint Test S : Voice Recognition Is Inoperative Or Does Not Operate Correctly, Or During A Phone Call, Poor Quality Or No Outgoing Audio Is Heard On The Outside Device >> Notes

Pinpoint Test S : Voice Recognition Is Inoperative Or Does Not Operate Correctly, Or During A Phone Call, Poor Quality Or No Outgoing Audio Is Heard On The Outside Device: Notes

Diagnostic Overview 

Refer to Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions 

Refer to Information and Entertainment System - Premium Plus , Voice Recognition.

DTC Fault Trigger Conditions 

DTC Description Fault Trigger Conditions
B116A:01 Handset Microphone: General Electrical Failure Set by the APIM when it detects a short to voltage, short to ground or an open on the microphone circuits.