Pinpoint Test AE : DTC U0184:00
- AE1 VERIFY THE CUSTOMER CONCERN
- Ignition ON.
- Verify there is an observable symptom present.
Is an observable symptom present?
Yes GO to AE2. No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition. - AE2 CHECK FOR LOST COMMUNICATION DTCs
- Ignition ON.
- Using a diagnostic scan tool, clear all CMDTCs.
- Ignition OFF.
- Wait at least 10 seconds.
- Ignition ON.
- Using a diagnostic scan tool, retrieve all CMDTCs.
Is DTC U0184:00 set in any audio system module?
Yes GO to AE3. No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition. - AE3 CHECK THE AUDIO SYSTEM MODULES FOR BATTERY VOLTAGE OUT-OF-RANGE DTCs
- Using a diagnostic scan tool, perform the self-test for the following modules:
- ACM
- APIM
Are any low or high voltage DTCs recorded in any module?
Yes For DTC U3003:16, GO to Pinpoint Test AH . For DTC U3003:17, GO to Pinpoint Test AI . No GO to AE4. - Using a diagnostic scan tool, perform the self-test for the following modules:
- AE4 CHECK FOR DTC U0184:00 SET IN MULTIPLE MODULES
- Review the recorded results from the self-test.
Is DTC U0184:00 set in more than one audio system module?
Yes GO to AE5. No Refer to Information and Entertainment System - Premium Plus , Symptom Chart: General Audio System to diagnose the observed symptom. - AE5 CHECK FOR CORRECT ACM OPERATION
- Ignition OFF.
- Disconnect and inspect all ACM connectors.
- Repair:
- Corrosion (clean module pins or install new connectors or terminals)
- Damaged or bent pins (install new terminals or pins)
- Pushed-out pins (install new pins as necessary)
- Reconnect the ACM connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new ACM. Refer to Audio Control Module (ACM) . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.