Pinpoint Test Q : No Sound From All Sync ® Audio Sources (BLUETOOTH, USB, Secure Digital (SD) Card, RCA Jacks): Notes

Diagnostic Overview 

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.

Refer to Audio System/Navigation for schematic and connector information.

Normal Operation and Fault Conditions 

Refer to Bluetooth Mode, Composite Audio-Video Input Mode, SD Card Mode, SYNC ® System, USB Mode, ACM, APIM, and Media Hub in Information and Entertainment System - Sony ® Sound .