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Symptom Chart: Steering Column Switches

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to SERVICE INFORMATION for information regarding Ford-specific diagnostic practices.

Condition Possible Sources Actions
No communication with the BCM Wiring, terminals or connectors
BCM
Refer to article 'Module Communications Network', Go to Pinpoint Test I .
No communication with the RFA module Wiring, terminals or connectors
RFA module
Refer to article 'Module Communications Network', Go to Pinpoint Test Z .
No power in all ignition switch positions - vehicles with a conventional ignition switch Fuse
Wiring, terminals or connectors
Ignition switch
GO to Pinpoint Test A .
No power in ACC - vehicles with a conventional ignition switch Fuse
Wiring, terminals or connectors
RUN/ACC relay
BCM
GO to Pinpoint Test B .
No power in ACC - vehicles with a push button start system Fuse
Wiring, terminals or connectors
RUN/ACC relay
BCM
GO to Pinpoint Test F .
No power in RUN - vehicles with a conventional ignition switch Fuse
Wiring, terminals or connectors
RUN/START relay
Ignition switch
BCM
GO to Pinpoint Test C .
No power in RUN - vehicles with a push button start system Battery
Fuse
Wiring, terminals or connectors
RUN/START relay
Start/stop switch
RKE system
PATS
BCM
RFA module
GO to Pinpoint Test E .
No power in START - vehicles with a conventional ignition switch Wiring, terminals or connectors
Ignition switch
GO to Pinpoint Test D .
No power in START - vehicles with a push button start system Battery
Fuse
Wiring, terminals or connectors
RUN/START relay
Start/stop switch
Starting system
RKE system
PATS
BCM
RFA module
GO to Pinpoint Test E .
NO KEY DETECTED is displayed in the message center Wiring, terminals or connectors
Intelligent Access (IA) key
RFA module antennas
RFA module
REFER to Passive Anti-Theft System (PATS), With Intelligent Access (IA) , Symptom Chart: PATS.
STARTING SYSTEM FAULT is displayed in the message center Wiring, terminals or connectors
PATS
RFA module
REFER to Passive Anti-Theft System (PATS), With Intelligent Access (IA) , Symptom Chart: PATS.
The ignition key cannot be returned to the OFF position Wiring, terminals or connectors
Ignition lock cylinder
Key removal inhibit solenoid (part of the ignition switch)
Park range switch (part of the selector lever)
GO to Pinpoint Test G .
The ignition key can be turned to the OFF position when the selector lever is not in PARK Wiring, terminals or connectors
Key release interlock actuator (part of the ignition switch)
Park range switch (part of the selector lever)
GO to Pinpoint Test H .
The ignition key is hard to turn Ignition lock cylinder
Ignition key
Ignition switch
REFER to Ignition Switch - Mechanical  .
The multifunction switch does not operate correctly Multifunction switch REFER to Exterior Lighting .
The wiper/washer switch does not operate correctly Wiper/washer switch REFER to Wipers and Washers , Symptom Chart: Wiper and Washer.
The start/stop switch mode indicator is always/never illuminated Wiring, terminals or connectors
Start/stop switch
BCM
GO to Pinpoint Test I .