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Home >> Ford >> 2015 >> Explorer Limited, 3.5L Eng VIN 8, AWD >> Repair and Diagnosis (Single Page) >> Body & Frame >> Rear View Mirrors >> Diagnosis And Testing >> Rear View Mirrors >> Symptom Chart: Rear View Mirrors - Exterior, Memory

Symptom Chart: Rear View Mirrors - Exterior, Memory

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to SERVICE INFORMATION , Diagnostic Methods for information regarding Ford-specific diagnostic practices.

Symptom Chart: Rear View Mirrors - Exterior, Memory

Condition  Possible Sources  Actions 
The memory mirror is inoperative Fuse
Wiring, terminals or connectors
Exterior mirror control switch
Exterior mirror motor
Exterior mirror
DSM
GO to Pinpoint Test D 
The memory mirror makes unexpected movements without exterior mirror control switch input Memory position not set
Memory position changed
Make sure the memory positions are set
Make sure customer is using the intended Intelligent Access (IA) key. Each Intelligent Access (IA) key is tied to it's own memory position.