Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on and open one of the front doors.NOTE:
A front door must remain open whenever checking or erasing Radio DTCs.
- With the scan tool, read Radio DTCs and record on the repair order.
- With the scan tool, erase DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read Radio DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- Turn the ignition on and open one of the front doors.
- CHECK THE ANTENNA CONNECTION
- Turn the ignition off.
- Disconnect the Satellite Radio Antenna connector at the rear of the Radio.
- Inspect the Satellite Radio Antenna connection.
Was the antenna connection clean and secure?
Yes
- Go To 3
No
- Clean and secure the antenna connection as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE ANTENNA AND CABLE
- Connect the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) and (special tool #9977-6-SATXM, Antenna, Satellite/Sirius XM) to the Satellite Antenna connection on the back of the Radio.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.NOTE:
While using the 9977-6-SATXM test antenna the GPS reception will not be available and GPS faults may occur. The 9977-6-SATXM test tool will only enable satellite radio reception to work. For GPS reception concerns use test antenna 9977-6-GPS-GLO.
Is the DTC active?
Yes
- Go To 5
No
- Go To 4
- TEST THE SATELLITE ANTENNA CABLE
- Turn the ignition off.
- Disconnect the vehicles Satellite Antenna cable at the Satellite Antenna.NOTE:
Special tool 9977-6-13 should still be connected at the back of the Radio during this test.
- Connect the (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to the vehicles Satellite Antenna.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.
Is the DTC active?
Yes
- Replace the Satellite Antenna in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Use the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to locate the open circuit, repair or replace the Satellite Antenna cable as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all Radio harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Presence of foreign conductive materials on connector pins and terminals.
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all Radio harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read Radio DTCs.
Did the DTC return?
Yes
- Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.