Diagnostic Test

CHECK FOR AN ACTIVE DTC
NOTE:
If there are any other Power Liftgate Module (PLGM) DTCs present, repair them before proceeding with this test.
1. Make sure the liftgate is closed and with the scan tool, run the "Latch Home Position Test" before proceeding to ensure the latch is positioned correctly.
2. With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
3. Erase the DTCs.
4. Turn the ignition off, wait 10 seconds, then turn the ignition on.
5. Operate the power liftgate several times if possible.
6. Turn the ignition on.
7. With the scan tool, read the PLGM DTCs.
  Is the DTC active?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK FOR A BINDING LIFTGATE
1. Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop assembly, loose/hard weatherstrip, and track assembly for wear or anything that would cause an obstruction to proper operation.
2. If necessary manually operate the power liftgate on a known good vehicle and notice the effort needed to open and close for comparison.
3. Especially notice the effort needed to unlatch and close the liftgate.
  Were there any mechanical problems found?
  
  Yes
  - Refer to STANDARD PROCEDURE for the related symptom(s).
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 3
WEAK OR DETERIORATED LIFTGATE SEAL
1. Check the liftgate seal for proper resiliency.
2. If necessary manually open the liftgate of a known good vehicle and notice the springy "Pop-Off" effect that happens when the handle is first depressed.
  Is the liftgate seal in good condition?
  
  Yes
  - Go To 4
  No
  - Replace the seal.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT AND THE (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT FOR A SHORT TO VOLTAGE
1. Turn the ignition off.
2. Disconnect the Power Liftgate Module C2 harness connector.
3. Disconnect the Power Liftgate Latch harness connector.
4. Turn the ignition on.
5. Measure the voltage on the (Q84) Liftgate Latch Cinch Driver circuit at the PLGM C2 harness connector.
6. Measure the voltage on the (Q85) Liftgate Latch Release Driver circuit at the PLGM C2 harness connector.
  Is there any voltage present on either or both circuits?
  
  Yes
  - Repair the (Q84) Liftgate Latch Cinch Driver circuit or the (Q85) Liftgate Latch Release Driver circuit for a short to voltage.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 5
CHECK THE (G76) RIGHT REAR DOOR AJAR SWITCH SENSE CIRCUIT FOR AN OPEN OR HIGH RESISTANCE
1. Turn the ignition off.
2. Measure the resistance of the (G76) Right Rear Door Ajar Switch Sense circuit between the PLGM C2 connector and the Power Liftgate Latch connector.
  Is the resistance below 2.0 Ohms?
  
  Yes
  - Go To 6
  No
  - Repair the (G76) Right Rear Door Ajar Switch Sense wire for an open or high resistance.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE (Q901) LOGIC GROUND CIRCUIT FOR AN OPEN OR HIGH RESISTANCE
1. Measure the resistance of the (Q901) Logic Ground wire between the PLGM C2 harness connector and the Power Liftgate Latch harness connector.
  Is the resistance below 2.0 Ohms?
  
  Yes
  - Go To 7
  No
  - Repair the (Q901) Logic Ground circuit for an open or high resistance.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE (G78) DECKLID/LIFTGATE AJAR SWITCH SENSE CHECK FOR OPEN OR HIGH RESISTANCE
1. Measure the resistance of the (G78) Decklid/Liftgate Ajar Switch Sense circuit between the PLGM C2 connector and the Power Liftgate Latch connector.
  Is the resistance below 2.0 Ohms?
  
  Yes
  - Replace the Power Liftgate Latch assembly in accordance with the Service Information and using the scan tool, run the "Latch Home Sector Test". Refer to LATCH, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Repair the (G78) Decklid/Liftgate Ajar Switch Sense wire for an open or high resistance.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .