Diagnostic Test

READ AND RECORD DTCS AND ENVIRONMENTAL DATA - ERASE DTCS AND CHECK FOR DTC TO RETURN

With the scan tool, read DTCs in all Electronic Control Units (ECUs) and record on the repair order.
NOTE: The Radio must be on and a front door must remain open whenever checking or erasing Radio DTCs.
With the scan tool, run a vehicle Scan Report, or record the Environmental Data related to the DTCs.
With the scan tool, erase all DTCs.
Turn the ignition off for a minimum of 10.0 seconds.
Turn the ignition on.
Using the recorded Environmental Data and the When Monitored Conditions above, operate the vehicle in the conditions that set the DTC.
With the scan tool, read DTCs.

NOTE:

The Radio must be on and a front door must remain open whenever checking or erasing Radio DTCs.

Did the DTC return?

Yes

Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .