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Home >> Chrysler >> 2021 >> Voyager LXi, Gas >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio (Radio) - DTCS B1400-11 To B210A-16 >> Diagnosis And Testing >> B14DA-2A - Head Unit Button-Stuck >> Diagnostic Test

Diagnostic Test

VERIFY OPERATION OF THE BUTTON 

NOTE:

For Premium Radios, make sure that the I/P bezel is not contacting the display screen.

NOTE:

For Lowline Radios, make sure that the buttons are free of debris.

  1. With the scan tool, read DTCs and record on repair order.
  2. With the scan tool, erase DTCs.
  3. Press and release all the Radio hard and soft keys three times.
  4. Wait 60 seconds.
  5. With the scan tool, read DTCs.

    Did the DTC return?

    Yes 

    No