Diagnostic Test
- CHECK THE ANTENNA CONNECTION
- Turn the ignition off.
- Disconnect the Antenna connector at the back of the Radio.
- Inspect the Antenna connections.
Are the Antenna connections clean and secure?
Yes
- Go To 2
No
- Repair the Antenna connection as needed.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE ANTENNA CONNECTION
- Turn the ignition off.
- Disconnect the Satellite Radio Antenna connector at the rear of the Radio.
- Inspect the Satellite Radio Antenna connection.
Was the antenna connection clean and secure?
Yes
- Go To 3
No
- Clean and secure the antenna connection as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE ANTENNA AND CABLE
- Connect the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) and (special tool #9977-6-SATXM, Antenna, Satellite/Sirius XM) to the Satellite Antenna connection on the back of the Radio.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.NOTE:
While using the 9977-6-SATXM test antenna the GPS reception will not be available and GPS faults may occur. The 9977-6-SATXM test tool will only enable satellite radio reception to work. For GPS reception concerns use test antenna 9977-6-GPS-GLO.
Is the DTC active?
Yes
- Replace the Satellite Radio in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 4
- TEST THE SATELLITE ANTENNA CABLE
- Turn the ignition off.
- Disconnect the vehicles Satellite Antenna cable at the Satellite Antenna.NOTE:
Special tool 9977-6-13 should still be connected at the back of the Radio during this test.
- Connect the (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to the vehicles Satellite Antenna.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.
Is the DTC active?
Yes
- Replace the Satellite Antenna in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Use the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to locate the open circuit, repair or replace the Satellite Antenna cable as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .