Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on and open one of the front doors.NOTE:
A front door must remain open whenever checking or erasing Radio DTCs.
- With the scan tool, read Radio DTCs and record on the repair order.
- With the scan tool, erase DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read Radio DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- Turn the ignition on and open one of the front doors.
- CHECK THE (J107) VIDEO CABLE CONNECTIONS
- Turn the ignition off.
- Inspect the video cable connection at the rear of the Display Screen Module (DSM).
- Inspect the video cable connection at the rear of the Radio.
Is the video cable connection secure and undamaged?
Yes
- Go To 3
No
- Repair the video cable connection as needed.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- TEST THE (J107) LVDS CABLE
- Connect the 9977-6-14 HSD-LVDS Adapter test cable between the Radio and DSM.(special tool #9977-6-14, Adapter, HSD-LVDS 4-Pin)
- Turn the ignition on.
- With the scan tool, read DTCs.
Is the DTC active?
Yes
- Go To 4
No
- Replace the Low Voltage Differential Signal (LVDS) Video Cable in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- TEST THE RADIO NOTE:
To continue with this test, you must secure a Known Good Radio.
- Turn the ignition off.
- Connect a known good Radio to the LVDS cable.
- With the scan tool, erase DTCs.
- Turn the ignition on.
- With the scan tool, read DTCs.
Is the DTC active?
Yes
- Replace the Display Screen Module (DSM) in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the Radio in accordance with the Service Information. Refer to RADIO, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .