Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on and open one of the front doors.NOTE:
A front door must remain open whenever checking or erasing Video Routing Module (VRM) DTCs.
- With the scan tool, read VRM DTCs and record on the repair order.
- With the scan tool, erase DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read VRM DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- Turn the ignition on and open one of the front doors.
- CHECK THE CABLE CONNECTION AT THE VIDEO ROUTING MODULE (VRM), IN-LINE Y-HARNESS CONNECTOR, AND LEFT FRONT SEAT BACK VIDEO SCREEN MODULE
- Turn the ignition off.
- Inspect the Left Front Seat Back Screen Module harness connector for a secure and undamaged connection.
- Inspect the Left Front Seat Back Screen Module harness connector for a secure and undamaged connection.
- Inspect the VRM harness connector for a secure and undamaged connection.
- Using the appropriate SYSTEM WIRING DIAGRAM as a guide, check the in-line Y harness connector for a secure and undamaged connection in the seat back.
Are the connections secure and undamaged?
Yes
- Go To 3
No
- Repair the cable connection as needed and check video operation.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- TEST THE (A984) IGNITION SWITCH OUTPUT CIRCUIT AT THE LEFT FRONT SEAT BACK VIDEO SCREEN MODULE
- Turn the ignition off.
- Disconnect the Left Front Seat Back Video Screen Module harness connector.
- With a 12-volt test light connected to ground, check the (A984) Ignition Switch Output circuit at the Left Front Seat Back Video Screen harness connector.NOTE:
The test light must illuminate brightly. Compare the brightness to that of a direct connection to the battery
Does the test light illuminate brightly?
Yes
- Go To 4
No
- Repair the (A984) Ignition Switch Output circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- TEST THE (Z915) GROUND CIRCUIT AT THE LEFT FRONT SEAT BACK VIDEO SCREEN MODULE
- With a 12-volt test light connected to 12 volts, check the (Z915) Ground circuit at the Left Front Seat Back Video Screen Module harness connector.
Does the test light illuminate brightly?
Yes
- Go To 5
No
- Repair the (Z915) Ground circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- With a 12-volt test light connected to 12 volts, check the (Z915) Ground circuit at the Left Front Seat Back Video Screen Module harness connector.
- TEST THE (J101) VIDEO SCREEN CABLE
- Turn the ignition off.
- Disconnect the Left Front Seat Back Video Screen Module harness connector.
- Disconnect the VRM harness connector.NOTE:
The Y-Cable adapter (9977-6-12-4Y) included with the test cable kit (9977-6-12) must be used to split the signal from the VRM to the display screen and USB media hub. IF, the Y-Cable adapter is not used the display screen will flash momentarily and then go dark with a single red light on.
- Connect Special Test Cable (special tool #9977-6-12, Adapter, HSD-LVDS Mini B USB)between the Left Front Seat Back Video Screen Module C2 harness connector and the VRM C2 harness connector.
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Turn the Radio on and wait 25 seconds.
- With the scan tool, read DTCs.
Is the DTC active?
Yes
- Go To 6
No
- Replace the (J101) Video Screen Cable and Y-connector in accordance with the service information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- TEST THE LEFT FRONT SEAT BACK VIDEO SCREEN MODULE
- Obtain a known good Left Front Seat Back Video Screen before proceeding.
- Replace the Left Front Seat Back Video Screen.
- Reconnect all connectors.
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Turn the Radio on and wait 25 seconds.
- With the scan tool, read VRM DTCs.
Is the DTC active?
Yes
- Go To 7
No
- Replace the Left Front Seat Back Video Screen in accordance with the service information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all VRM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all VRM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read VRM DTCs.
Did the DTC return?
Yes
- Replace the Video Routing Module (VRM) in accordance with the Service Information. Refer to MODULE, VIDEO ROUTING (VRM), REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.