Diagnostic Test

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on and open one of the front doors.
  NOTE:
  A front door must remain open whenever checking or erasing Radio DTCs.
2. With the scan tool, read Radio DTCs and record on the repair order.
3. With the scan tool, erase DTCs.
4. Cycle the ignition switch from on to off, wait five seconds and then back to on.
5. Adjust the speakers to the front and center.
6. With the scan tool, read Radio DTCs.
  Did the DTC return?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK THE BLUETOOTH CABLE AND CONNECTIONS
1. Turn the ignition off.
2. Inspect the Bluetooth cable connection at the rear of the Radio.
3. Inspect the Bluetooth cable connection at Bluetooth/WiFi Antenna.
4. Inspect the Bluetooth cable for damage or an open or shorted condition.
  Were any problems found?
  
  Yes
  - Repair or replace the Bluetooth antenna cable or connection as needed.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 3
TEST THE BLUETOOTH ANTENNA
1. Connect the 9977-6-WiFi BT (special tool #9977-6-WiFi-BT, Antenna, WiFi Blue Tooth) test antenna.
2. Turn the ignition on.
3. With the scan tool, erase DTCs.
4. Cycle the ignition switch from on to off, wait five seconds and then back to on.
5. Adjust the speakers to the front and center.
  Is the DTC active?
  
  Yes
  - Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Replace the Bluetooth Antenna in accordance with the Service Information. Refer to ANTENNA, BLUETOOTH/WIFI, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .