Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on and open one of the front doors.NOTE:
A front door must remain open whenever checking or erasing Radio DTCs.
- With the scan tool, read Radio DTCs and record on the repair order.
- With the scan tool, erase DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read Radio DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- Turn the ignition on and open one of the front doors.
- SATELLITE RADIO OPERATION
Does the satellite radio function properly?
Yes
- The satellite radio and GPS share the same antenna cable. If the Satellite radio is functioning properly, replace the GPS Antenna puck in accordance with the service information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3
- CHECK THE ANTENNA AND CABLE
- Connect the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) and (special tool #9977-6-GPS-GLO, Antenna, GPS GLONASS) to the GPS Antenna connection on the back of the Radio.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.
Is the DTC active?
Yes
- Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 4
- TEST THE GPS ANTENNA CABLE
- Turn the ignition off.
- Disconnect the vehicles GPS Antenna cable at the GPS Antenna.NOTE:
Special tool 9977-6-13 should still be connected at the back of the Radio during this test.
- Connect the (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to the vehicles GPS Antenna.
- Make sure one of the front doors is still open.
- Turn the ignition on.
- Using the scan tool, erase the DTCs.
- Turn the Radio on.
- Using the scan tool, read Radio DTCs.
Is the DTC active?
Yes
- Replace the GPS Antenna in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Use the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to locate the open circuit, repair or replace the Satellite Antenna cable as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .