Diagnostic Test

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on and open one of the front doors.
  NOTE:
  A front door must remain open whenever checking or erasing Radio DTCs.
2. With the scan tool, read Radio DTCs and record on the repair order.
3. With the scan tool, erase DTCs.
4. Cycle the ignition switch from on to off, wait five seconds and then back to on.
5. With the scan tool, read Radio DTCs.
  Did the DTC return?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK THE ANTENNA CONNECTION
1. Turn the ignition off.
2. Disconnect the Satellite Radio Antenna connections.
3. Inspect the Satellite Radio Antenna connections.
  Are the Antenna connections clean and secure?
  
  Yes
  - Go To 3
  No
  - Repair the Antenna connection as needed.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE ANTENNA AND CABLE
1. Connect the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) and (special tool #9977-6-SATXM, Antenna, Satellite/Sirius XM) to the Satellite Antenna connection on the back of the Radio.
2. Make sure one of the front doors is still open.
3. Turn the ignition on.
4. Using the scan tool, erase the DTCs.
5. Turn the Radio on.
6. Using the scan tool, read Radio DTCs.
  NOTE:
  While using the 9977-6-SATXM test antenna the GPS reception will not be available and GPS faults may occur. The 9977-6-SATXM test tool will only enable satellite radio reception to work. For GPS reception concerns use test antenna 9977-6-GPS-GLO.
  
  Is the DTC active?
  
  Yes
  - Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 4
TEST THE SATELLITE ANTENNA CABLE
1. Turn the ignition off.
2. Disconnect the vehicles Satellite Antenna cable at the Satellite Antenna.
  NOTE:
  Special tool 9977-6-13 should still be connected at the back of the Radio during this test.
3. Connect the (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to the vehicles Satellite Antenna.
4. Make sure one of the front doors is still open.
5. Turn the ignition on.
6. Using the scan tool, erase the DTCs.
7. Turn the Radio on.
8. Using the scan tool, read Radio DTCs.
  Is the DTC active?
  
  Yes
  - Replace the Satellite Antenna in accordance with the Service Information.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Use the Radio Diagnostic Tool (special tool #9977-6-13, Adapter, Long RF RG-58 Fakra) to locate the open circuit, repair or replace the Satellite Antenna cable as necessary.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .