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Pinpoint Test M : B2935

  1. M1 RETRIEVE THE DTCs FROM THE LTM

    • Using a scan tool, perform the LTM self-test.

    Is DTC B2935 the only DTC present? 

    Yes  GO to  M2.
    No  DIAGNOSE all other LTM DTCs first. REFER to the LTM DTC Chart .
  2. M2 CHECK THE MANUAL OPERATION OF THE LIFTGATE

    • Ignition ON.
    • Turn the power liftgate off (disable) from the message center.
    • Manually unlatch the liftgate.

    Does the liftgate unlatch correctly? 

    Yes  GO to  M3.
    No  INSTALL a new power liftgate latch. REFER to Handles, Locks, Latches and Entry Systems - With Intelligent Access (IA) .
  3. M3 CHECK THE MANUAL OPERATION OF THE LIFTGATE

    • While manually opening and closing the liftgate, check the liftgate for:
      • liftgate/wedge alignment
      • strut operation (struts should push liftgate open when beyond half open)
      • power liftgate rod (should move freely while manually opening and closing liftgate and be securely mounted to the liftgate and bracket)
      • hinges (should move freely)

    Does the liftgate open and close correctly without any binding? 

    Yes  INSTALL a new power liftgate motor. Refer to Power Liftgate Motor .
    No  REPAIR and ALIGN as necessary. Refer to Liftgate Alignment .