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Symptom Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.

In most circumstances the PCM sets DTCs to help guide with diagnostics. Refer to the DTC Chart-PCM  before using the symptom chart. The Condition column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Symptom Chart

Condition Possible Sources Action
Engagement Concerns No Forward GO to Symptom Chart - Forward Clutch .
No Reverse GO to Direct Clutch System , Symptom Chart.
GO to Low/Reverse Clutch System , Symptom Chart
Harsh Reverse GO to Direct Clutch System , Symptom Chart.
Harsh Forward GO to Symptom Chart - Forward Clutch .
Delayed/Soft Reverse GO to Direct Clutch System , Symptom Chart.
GO to Low/Reverse Clutch System , Symptom Chart.
Delayed/Soft Forward GO to Symptom Chart - Forward Clutch .
No Forward and No Reverse Check the transmission fluid level. REFER to Transmission Fluid Drain and Refill .
Inspect filter or pump assembly
Delayed/Soft Forward and Reverse Filter or pump assembly
Neutral after Launch Low One Way Clutch.
Shift Concerns No 1-2 Shift / Harsh / Soft/Slipping GO to Symptom Chart - Forward Clutch , GO to Intermediate Clutch System , Symptom Chart, and Low One Way Clutch .
No 2-3 Shift / Harsh / Soft/Slipping GO to Direct Clutch System , Symptom Chart, GO to Symptom Chart - Forward Clutch , GO to Intermediate Clutch System , Symptom Chart.
No 3-4 Shift / Harsh / Soft/Slipping GO to Overdrive Clutch System , Symptom Chart, GO to Symptom Chart - Forward Clutch , GO to Direct Clutch System , Symptom Chart.
No 4-5 Shift / Harsh / Soft/Slipping GO to Direct Clutch System , Symptom Chart, GO to Overdrive Clutch System , Symptom Chart, GO to Symptom Chart - Forward Clutch .
No 5-6 Shift / Harsh / Soft/Slipping GO to Intermediate Clutch System , Symptom Chart, GO to Overdrive Clutch System , Symptom Chart, GO to Direct Clutch System , Symptom Chart.
Only Gears 1, 2, 3, 4 available GO to Symptom Chart - Forward Clutch .
Only Gears 3 and 5 available GO to Direct Clutch System , Symptom Chart.
Only Gears 2 and 6 available GO to Intermediate Clutch System , Symptom Chart.
Only Gears 4, 5, 6 available GO to Overdrive Clutch System , Symptom Chart.
Only Gears 1 and R available GO to Low/Reverse Clutch System , Symptom Chart or Low One Way Clutch .
No Engine Braking in Low GO to Low/Reverse Clutch System , Symptom Chart.
Torque Converter Operation Concerns No Apply Torque converter system. GO to TCC System , Symptom Chart
Always Applied (engine stalls) Torque converter system. GO to TCC System , Symptom Chart
Cycling/Shutter/Chatter Torque converter system. GO to TCC System , Symptom Chart
Other Concerns Selector Lever High Effort Filter or pump assembly.
External Leaks See Leakage Inspection
Noise Engine drive accessories, suspension, CV joints, REFER to Noise, Vibration and Harshness .
Vibration Engine drive accessories, suspension, CV joints, REFER to Noise, Vibration and Harshness .
No Park Range Transfer shaft or final drive.
Overheating REFER to Transaxle Transmission Cooling Symptom Chart: Transmission Cooling.